FAQ

Shopping online

• Safe Online Shopping
• "Cooling off" period
• Online payments

Passenger rights

• Bus passenger rights
• Air Passengers Rights
• Rail passenger rights

Shopping in other EU countries

• Guarantees and Warranties

Guarantees and Warranties

Other Topics

File a complaint

• Having problem with the opening the complaint form?
• Completing the complaint form

Koronavírus: Aktuálne otázky a odpovede