Returning your purchases
When you bought a product or service in store and purchased good or service is without defects in conformity with order …View article
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Purchase in Store
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Shipping and delivery
If you do not collect your purchase straight away or have ordered it for delivery at home the trader should …View article
VAT – Value Added Tax
Pay VAT in the country where you shop As a private individual shopping in the EU, you should only pay …View article
Pricing and payments
When you make a purchase, you have to be clearly informed about the total price of the goods or services …View article
What you should know before buying, signing a contract
Wherever you buy a product or service in the EU the trader must provide you with clear, correct and understandable …View article