What to do if the item becomes faulty within first year?

If you claim goods within the first 12 months from the date of purchase, trader may reject your claim only on the basis of statement or expert opinion issued by authorized, notified or accredit person or opinion of a designated person (“Expert Assessment”).

Notwithstanding to the outcome, costs of the Expert Assessment carries trader. Bear in mind that traders has to provide you with a copy of the Expert Assessment.