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Online Dispute Resolution Platform

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Online Dispute Resolution Platform

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Solving disputes online: The Online Dispute Resolution (ODR) platform for consumers and traders

The Online Dispute Resolution (ODR) platform offers a single point of entry that allows EU consumers and traders to settle their …
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Key features of the platform

The platform is user-friendly and accessible on all types of devices. Consumers can fill out the complaint form on the platform in …
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How does ODR Platform Work?

The platform is user-friendly, multilingual and accessible to all. Everything is done in four, simple steps: The consumer fills in …
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The European Small Claims Procedure

Is your claim up to € 2000? If so, you should consider using the European Small Claims Procedure. This procedure …
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The European Enforcement Order

The European Enforcement Order is a certificate which accompanies a national judgment, a court settlement or an authentic instrument, allowing …
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How does ODR Platform Work?

The platform is user-friendly, multilingual and accessible to all. Everything is done in four, simple steps: The consumer fills in …
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