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What to do if the item becomes faulty after first year?
If the defect arises more than 1 year after purchase or delivery you will have to prove that the item …View article
What to do if the item becomes faulty within first year?
If you claim goods within the first 12 months from the date of purchase, trader may reject your claim only …View article
Claim handling procedure in Slovakia
Every consumer purchase is covered by a mandatory legal guarantee. No seller can claim otherwise. The duration of the guarantee …View article
To what remedies am I entitled free of charge?
The consumer has a legal right to receive a product which is in line with the description given by the …View article
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European Consumer Centre Slovakia uses cookies on the website to explore how we can optimize the website and make it …View article