Delays of over three hours for flights that are between 1500 and 3500 km In the case of flight distance between 1,500 and 3,500 kilometers, and a delay in departure of at least three …View article
Delays of over two hours for flights less than 1500km In case of flights of 1,500 kilometers or less and a delay in departure of at least two hours, the …View article
Cancelled flight If you receive the information about a cancelled flight at the airport the airline is obliged to take you as …View article
Carriers must have a complaint handling mechanism available to all passengers If you think your rights have not been respected, you can complain to the carrier within 3 months of the date on …View article
Journeys of more than 250km Assistance Carriers must provide adequate assistance to passengers in situations of cancellation, or a delay of more than 90 minutes …View article
Travel by Bus The rights of passengers travelling by road are governed by EU Regulation 181/2011 (concerning the rights of passengers in bus …View article