Information obligation by commercial warranty
The seller has several obligations with regard to the timing of provision of information, the form to be respected and …View article
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Commercial Warranty
Commercial warranties have become an integral part of marketing. Both Directive 1999/44/EC and Directive 2011/83/EU on consumer rights include specific …View article
Legal Guarantee
The legal guarantee to which every European consumer is entitled was introduced by Directive 1999/44/EC on certain aspects of the …View article
Guarantees
Whereas the legal guarantee is mandatory under EU consumer law, the commercial warranty is a voluntary service offered by the …View article
Returning your purchases
When you bought a product or service in store and purchased good or service is without defects in conformity with order …View article
Shipping and delivery
If you do not collect your purchase straight away or have ordered it for delivery at home the trader should …View article