Six basic rights in rail transport services within the EU
Buying tickets Tickets must be available for purchase via staffed stations, ticket counters, selling machines, or the internet. In the …View article
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Topics
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Rail passengers rights
If you take the train across a border within the EU, under the Rail Passengers Regulation 1371/2007, common minimum rules …View article
Damaged Luggage?
Your checked luggage was damaged? As a passenger you may be entitled to compensation in these cases. The Montreal Convention or the Warsaw Convention …View article
Lost or delayed baggage?
Your checked luggage was lost or delayed? The Montreal Convention or the Warsaw Convention system may be applicable to your journey and these Conventions …View article
Delayed flight?
Not every delay is of legal importance. Minor delays are considered to be acceptable. Generally speaking, the longer the distance …View article
Delays of over four hours for flights that are over 3500 km
In cases of flights of more than 3,500 kilometres, and a delay at departure of at least four hours, the …View article