Searching for ""

My flight left at dawn. I left the car in perfect condition in the car park of the rental company. Yet the rental company has charged me repair costs. Can they do this?

As for the problem with the clutch, the rental company must be able to prove that there is damage, and …
View article

The rental company doesn’t think an inspection of the car is necessary. Can I trust this?

Drawing up a written report on the condition of the car before using it is in your own best interest. …
View article

The rental company doesn’t accept payment of the deposit using a non-embosed credit card. Is this legal?

The rental car company itself is entitled to limit the payment options, but should inform you accordingly in advance. Always …
View article

I have booked a car in Italy. Can I cross the border and drive into Switzerland?

Rental companies sometimes limit the geographical area in which you can drive. Check the rental agreement for the countries in …
View article

I booked a package holiday but I want to transfer it to a third person. Can I do this?

In principle you are allowed to transfer the package travel to a third person seven days before the start of …
View article

I booked a trip online, but actually want to cancel it. Can I do this?

You do not have a 14 days cooling off period for Internet bookings. If you book a package holiday online, then …
View article