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Is there a deadline for implementing the solution?
The time frame for applying the guarantee is 30 days. Once the deadline passes, the item is considered unrepairable and …View article
To what remedies am I entitled free of charge?
There is a so-called hierarchy of remedies. Firstly, repair or replacement, according to yours wishes, within a reasonable time frame …View article
Who pays the delivery costs in case that I claim goods bought online in another country?
Trader pays the costs of transporting goods if the claim is legitimate. Trader is obliged to pay the lowest necessary …View article
Who pays the delivery costs in case that I claim goods bought online?
Trader pays the costs of transporting goods if the claim is legitimate. Trader is obliged to pay the lowest necessary …View article
Do I have to bring claimed goods to a foreign seller personally or is it enough to send claimed goods by mail?
It is enough to send it by mail, preferably by registered mail to another EU country, Iceland or Norway. It …View article