{"id":846,"date":"2015-03-17T10:47:24","date_gmt":"2015-03-17T09:47:24","guid":{"rendered":"http:\/\/www.esc-sr.sk\/?p=846"},"modified":"2017-01-27T10:58:33","modified_gmt":"2017-01-27T09:58:33","slug":"prehlad-zakonnych-rozsirenych-zaruk-europe","status":"publish","type":"post","link":"https:\/\/esc-sr.sk\/novinky\/prehlad-zakonnych-rozsirenych-zaruk-europe\/","title":{"rendered":"Preh\u013ead z\u00e1konn\u00fdch a roz\u0161\u00edren\u00fdch z\u00e1ruk v Eur\u00f3pe"},"content":{"rendered":"<p>Z\u00e1ru\u010dn\u00e1 doba v r\u00e1mci celej EU je minim\u00e1lne 24 mesiacov (2 roky) od zak\u00fapenia v\u00fdrobku spotrebite\u013eom. V pr\u00edpade vyskytnutia sa vady na v\u00fdrobku m\u00e1 spotrebite\u013e v r\u00e1mci z\u00e1ru\u010dnej doby pr\u00e1vo po\u017eadova\u0165 od pred\u00e1vaj\u00faceho opravu v\u00fdrobku, v\u00fdmenu vadn\u00e9ho v\u00fdrobku za nov\u00fd alebo v niektor\u00fdch pr\u00edpadoch m\u00e1 pr\u00e1vo aj na vr\u00e1tenie pe\u0148az\u00ed. Pred\u00e1vaj\u00faci je povinn\u00fd poskytn\u00fa\u0165 z\u00e1konn\u00fa z\u00e1ruku bez \u010fal\u0161\u00edch poplatkov.<\/p>\n<h4>Roz\u0161\u00edren\u00e9 z\u00e1ruky<\/h4>\n<p>\u010coraz popul\u00e1rnej\u0161ie s\u00fa u n\u00e1s aj z\u00e1ruky poskytovan\u00e9 nad r\u00e1mec z\u00e1kona tzv. roz\u0161\u00edren\u00e9 z\u00e1ruky, za ktor\u00fdch poskytnutie predajcovia zvykn\u00fa po\u017eadova\u0165 poplatok. Oplat\u00ed sa do nich investova\u0165? S\u00fa pridanou hodnotou pre spotrebite\u013eov v r\u00e1mci \u010dlensk\u00fdch \u0161t\u00e1tov E\u00da, Islandu a N\u00f3rska?<\/p>\n<p>Pracovn\u00edci siete ECC-Net zozbierali \u00fadaje od 342 subjektov z 25 kraj\u00edn. Prezreli 104 e-shopov, kontaktovali 127 predajcov a zmapovali aj postoje 543 spotrebite\u013eov. V\u00fdsledok prieskumu uk\u00e1zal, \u017ee niektor\u00e9 roz\u0161\u00edren\u00e9 z\u00e1ruky obsahuj\u00fa mno\u017estvo v\u00fdnimiek z uplat\u0148ovania ustanoven\u00ed, a preto neposkytuj\u00fa ove\u013ea v\u00e4\u010d\u0161iu mieru ochrany spotrebite\u013eov ako be\u017en\u00e1 z\u00e1konn\u00e1 z\u00e1ruka. Na druhej strane niektor\u00e9 roz\u0161\u00edren\u00e9 z\u00e1ruky sa uk\u00e1zali ako ve\u013emi v\u00fdhodn\u00e9.<\/p>\n<p>Najv\u00fdhodnej\u0161ie s\u00fa, ak pokr\u00fdvaj\u00fa mo\u017enos\u0165 nehody alebo zl\u00e9ho pou\u017eitia v\u00fdrobku. Pri pr\u00edle\u017eitosti D\u0148a spotrebite\u013esk\u00fdch pr\u00e1v, ktor\u00fd je 15. marca 2015, ECC-Net publikuje spr\u00e1vu porovn\u00e1vaj\u00facu z\u00e1konn\u00e9 z\u00e1ruky a roz\u0161\u00edren\u00e9 z\u00e1ruky v krajin\u00e1ch E\u00da, na Islande a v N\u00f3rsku. Cie\u013eom spr\u00e1vy je pom\u00f4c\u0165 spotrebite\u013eom porozumie\u0165 ak\u00e9 s\u00fa ich z\u00e1konn\u00e9 pr\u00e1va, aby sa mohli kvalifikovane rozhodn\u00fa\u0165, \u010di investova\u0165 do roz\u0161\u00edren\u00fdch z\u00e1ruk.<\/p>\n<p>Spr\u00e1va obsahuje inform\u00e1cie oh\u013eadom z\u00e1konn\u00fdch a roz\u0161\u00edren\u00fdch z\u00e1ruk v Eur\u00f3pe a kontroln\u00e9 zoznamy mo\u017en\u00fdch v\u00fdhod, ktor\u00e9 poskytuj\u00fa roz\u0161\u00edren\u00e9 z\u00e1ruky.<\/p>\n<h4>Oplat\u00ed sa investova\u0165 do roz\u0161\u00edren\u00fdch z\u00e1ruk?<\/h4>\n<p>\u201eChcem si k\u00fapi\u0165 fotoapar\u00e1t na anglickej web str\u00e1nke a predajca mi pon\u00fakol mo\u017enos\u0165 zaplati\u0165 si 2 ro\u010dn\u00fa pred\u013a\u017een\u00fa z\u00e1ruku. Mal by som t\u00fato ponuku prija\u0165?\u201c Pred zak\u00fapen\u00edm roz\u0161\u00edrenej z\u00e1ruky odpor\u00fa\u010da sie\u0165 ECC-net spotrebite\u013eom zv\u00e1\u017ei\u0165 nasledovn\u00e9:<\/p>\n<ul>\n<li>Je d\u013a\u017eka pon\u00faknutej z\u00e1ruky dlh\u0161ia ako z\u00e1konn\u00e1 (2 roky)?<\/li>\n<li>Je potrebn\u00e9 preuk\u00e1za\u0165, \u017ee vzniknut\u00e1 vada je v\u00fdrobnou vadou v\u00fdrobku?<\/li>\n<li>Posudzuje sa, \u010di ide o vadu v\u00fdrobku aj ke\u010f sa prejavila v prv\u00fdch \u0161iestich mesiacoch od k\u00fapy v\u00fdrobku?<\/li>\n<li>Poskytuje predajca n\u00e1hradn\u00fd v\u00fdrobok po\u010das posudzovania vady alebo opravy?<\/li>\n<li>Je reklama\u010dn\u00fd proces jasn\u00fd a zrozumite\u013en\u00fd?<\/li>\n<li>Zn\u00e1\u0161a pred\u00e1vaj\u00faci n\u00e1klady s\u00favisiace s vr\u00e1ten\u00edm v\u00fdrobku do predajne alebo do autorizovan\u00e9ho servisu?<\/li>\n<li>Vz\u0165ahuje sa roz\u0161\u00edren\u00e1 z\u00e1ruka na vady sp\u00f4soben\u00e9 po\u0161koden\u00edm vodou, oxid\u00e1ciou v\u00fdrobku alebo ne\u00famyseln\u00fdm rozbit\u00edm v\u00fdrobku?<\/li>\n<\/ul>\n<p>Ak je va\u0161a odpove\u010f aspo\u0148 na 3 ot\u00e1zky \u00e1no, roz\u0161\u00edren\u00e1 z\u00e1ruka je v\u00fdhodn\u00e1.<\/p>\n<h4>Pr\u00e1va spotrebite\u013ea v pr\u00edpade v\u00e1d tovaru<\/h4>\n<p><em>\u201eK\u00fapil som si fotoapar\u00e1t na dovolenke v \u0160panielsku. Po roku prestala fungova\u0165. Predajca mi ozn\u00e1mil, \u017ee n\u00edm poskytnut\u00e1 z\u00e1ruka u\u017e vypr\u0161ala. Ako m\u00e1m \u010falej postupova\u0165 ?\u201c<\/em><\/p>\n<p>V pr\u00edpade vyskytnutia sa vady na v\u00fdrobku do 2 rokov od n\u00e1kupu, m\u00e1 spotrebite\u013e v r\u00e1mci kraj\u00edn E\u00da, na Islande a v N\u00f3rsku pr\u00e1vo po\u017eadova\u0165 od pred\u00e1vaj\u00faceho v\u00fdmenu, opravu, z\u013eavu z k\u00fapnej ceny alebo vr\u00e1tenie ceny v\u00fdrobku, ak n\u00e1hrada v\u00fdrobku nie je objekt\u00edvne mo\u017en\u00e1.<\/p>\n<p>V niektor\u00fdch krajin\u00e1ch je z\u00e1konn\u00e1 z\u00e1ruka dokonca dlh\u0161ia ( 3roky vo \u0160v\u00e9dsku, 6 rokov v \u00cdrsku a v vo Ve\u013ekej Brit\u00e1nii ) alebo sa berie do \u00favahy o\u010dak\u00e1van\u00e1 \u017eivotnos\u0165 niektor\u00fdch v\u00fdrobkov (napr\u00edklad vo F\u00ednsku, v Holandsku, v N\u00f3rsku alebo na Islande, kde na v\u00fdrobky, u ktor\u00fdch je predpokladan\u00e1 dlh\u0161ia ako 2 ro\u010dn\u00e1 \u017eivotnos\u0165, je z\u00e1konn\u00e1 z\u00e1ru\u010dn\u00e1 doba 5 rokov).<\/p>\n<p>Obzvl\u00e1\u0161\u0165 pr\u00ednosn\u00e1 pre spotrebite\u013eov je skuto\u010dnos\u0165, \u017ee po\u010das prv\u00fdch 6 mesiacov od k\u00fapy nie je potrebn\u00e9 vadu v\u00fdrobku preukazova\u0165. Tak\u017ee 1 ro\u010dn\u00e1 z\u00e1ruka poskytnut\u00e1 predajcom na fotoapar\u00e1t nem\u00e1 vplyv na pr\u00e1va spotrebite\u013ea a fotoapar\u00e1t je e\u0161te mo\u017en\u00e9 reklamova\u0165.<\/p>\n<p>Pre\u010d\u00edtajte si skr\u00e1ten\u00fa verziu \u201e <a href=\"http:\/\/www.esc-sr.sk\/wp-content\/uploads\/2015\/03\/Eur\u00f3psky-preh\u013ead-z\u00e1konn\u00fdch-a-roz\u0161\u00edren\u00fdch-z\u00e1ruk_preh\u013ead.pdf\">Preh\u013ead z\u00e1konn\u00fdch a roz\u0161\u00edren\u00fdch z\u00e1ruk v slovenskom jazyku<\/a>\u201c alebo \u00fapln\u00fa spr\u00e1vu\u201e <a href=\"http:\/\/www.esc-sr.sk\/wp-content\/uploads\/2015\/03\/Eur\u00f3psky-preh\u013ead-z\u00e1konn\u00fdch-a-roz\u0161\u00edren\u00fdch-z\u00e1ruk_cel\u00e1-sprava-ENG.pdf\">Eur\u00f3psky preh\u013ead z\u00e1konn\u00fdch a roz\u0161\u00edren\u00fdch z\u00e1ruk (v anglickom jazyku)<\/a>\u201c<\/p>\n<p><a href=\"http:\/\/www.esc-sr.sk\/wp-content\/uploads\/2015\/03\/Country-fiche_AT.pdf\">Preh\u013ead z\u00e1konn\u00fdch a roz\u0161\u00edren\u00fdch z\u00e1ruk pod\u013ea kraj\u00edn. <\/a><\/p>\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"Z\u00e1ru\u010dn\u00e1 doba v r\u00e1mci celej EU je minim\u00e1lne 24 mesiacov (2 roky) od zak\u00fapenia v\u00fdrobku spotrebite\u013eom. V pr\u00edpade vyskytnutia sa &#8230;<br \/><a class=\"btn btn-border btn-small btn-margin\" title=\"Pre\u010d\u00edtajte si cel\u00fd \u010dl\u00e1nok\" href=\"https:\/\/esc-sr.sk\/novinky\/prehlad-zakonnych-rozsirenych-zaruk-europe\/\">Zobrazi\u0165 \u010dl\u00e1nok<\/a>","protected":false},"author":2,"featured_media":851,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0},"categories":[23],"tags":[],"_links":{"self":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts\/846"}],"collection":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/comments?post=846"}],"version-history":[{"count":2,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts\/846\/revisions"}],"predecessor-version":[{"id":852,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts\/846\/revisions\/852"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/media\/851"}],"wp:attachment":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/media?parent=846"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/categories?post=846"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/tags?post=846"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}