Spotrebite\u013e z\u00a0Ma\u010farska si k\u00fapil spiato\u010dn\u00fa letenku z\u00a0Bratislavy do Trapani (Taliansko). Na internetovej str\u00e1nke pred\u00e1vaj\u00faceho sa po\u010das cel\u00e9ho procesu rezerv\u00e1cie zobrazovala cena 351.44\u20ac.<\/p>\n
Po zadan\u00ed \u00fadajov platobnej karty (Mastercard) sa mena, v\u00a0ktorej mala by\u0165 platba realizovan\u00e1 zmenila na forint. Spotrebite\u013e nepostrehol, \u017ee pri zadan\u00ed \u00fadajov kreditnej karty s\u00fahlasil aj zo zmenou meny. Na str\u00e1nke sa mu zobrazila cena letenky v\u00a0HUF a\u00a0to vo v\u00fd\u0161ke 101,710.27 a\u00a0to znamen\u00e1\u00a0o\u00a08.21% viac, ako bol v\u00a0ten de\u0148 v\u00fdmenn\u00fd kurz spolo\u010dnosti MasterCard.<\/p>\n
Pri anal\u00fdze procesu rezerv\u00e1cie sa zistilo, \u017ee p\u00f4vodn\u00e1 cena v\u00a0eur\u00e1ch po zadan\u00ed \u00fadajov z\u00a0kreditnej karty zostala zobrazen\u00e1 na p\u00f4vodnom mieste a cena letenky vo forintoch sa zobrazila mal\u00fdm fontom uprostred internetovej str\u00e1nky. Pre zobrazenie bli\u017e\u0161\u00edch inform\u00e1ci\u00ed a\u00a0zmenu kurzu bolo nutn\u00e9 klikn\u00fa\u0165 na odkaz a\u00a0a\u017e potom bolo mo\u017en\u00e9 porovna\u0165 si v\u00fdmenn\u00fd kurz pon\u00fakan\u00fd leteck\u00fdm prepravcom.<\/p>\n
Leteck\u00fd prepravca\u00a0 na tejto str\u00e1nke z\u00e1kazn\u00edka informoval, \u017ee v\u00fdmenn\u00fd kurz nie je garantovan\u00fd a\u00a0zmena m\u00f4\u017ee vies\u0165\u00a0 k\u00a0v\u00fdrazne vy\u0161\u0161\u00edm n\u00e1kladom. Napriek tomu odch\u00fdlka v\u00a0menovom kurze o 8,21%\u00a0 po\u010das dvoch dn\u00ed je len \u0165a\u017eko predstavite\u013en\u00e1 (v porovnan\u00ed s\u00a0platbou vo forintoch). Pre spotrebite\u013ea by v\u00a0tomto pr\u00edpade bolo v\u00fdhodnej\u0161ie k\u00fapi\u0165 si letenku v\u00a0eur\u00e1ch, kde by sa aplikoval bankov\u00fd v\u00fdmenn\u00fd kurz spolu s\u00a0bankov\u00fdm poplatkom 2%.<\/p>\n
V d\u00f4sledku platby kartou a\u00a0uplatnenia DCC sch\u00e9my prostredn\u00edctvom sprostredkovate\u013ea platby pre leteck\u00fa spolo\u010dnos\u0165 musel spotrebite\u013e zaplati\u0165 o\u00a021,82\u20ac viac. Za zmienku stoj\u00ed aj to, \u017ee pri kliknut\u00ed na odkaz s\u00a0bli\u017e\u0161ou inform\u00e1ciou o\u00a0platbe po uzavret\u00ed hlavnej str\u00e1nky sa zobraz\u00ed hl\u00e1senie, \u017ee inform\u00e1cia viac nie je dostupn\u00e1 a\u00a0preto nie je mo\u017en\u00e9 znovu si cenu overi\u0165.<\/p>\n
Po uplatnen\u00ed reklam\u00e1cie leteck\u00fd prepravca spotrebite\u013ea odk\u00e1zal na obchodn\u00e9 podmienky, pod\u013ea ktor\u00fdch pasa\u017eieri, ktor\u00ed platia za letenky prostredn\u00edctvom platobnej karty v\u00a0inej mene ako je mena krajiny z\u00a0ktorej odlietaj\u00fa musia plati\u0165 v\u00a0mene, v\u00a0ktorej maj\u00fa veden\u00fd \u00fa\u010det spolu s\u00a0poplatkom pre zahrani\u010dn\u00fdch u\u017e\u00edvate\u013eov. Bli\u017e\u0161ia inform\u00e1cia o\u00a0poplatku pre zahrani\u010dn\u00fdch u\u017e\u00edvate\u013eov nebola poskytnut\u00e1. Obchodn\u00e9 podmienky sa o\u00a0tomto pojme viacej nezmie\u0148uj\u00fa iba odkazuj\u00fa, \u017ee inform\u00e1ciu o aktu\u00e1lnej cene je mo\u017en\u00e9 z\u00edska\u0165 priamo pri platbe.<\/p>","protected":false},"excerpt":{"rendered":"Spotrebite\u013e z\u00a0Ma\u010farska si k\u00fapil spiato\u010dn\u00fa letenku z\u00a0Bratislavy do Trapani (Taliansko). Na internetovej str\u00e1nke pred\u00e1vaj\u00faceho sa po\u010das cel\u00e9ho procesu rezerv\u00e1cie zobrazovala …
Zobrazi\u0165 \u010dl\u00e1nok<\/a>","protected":false},"author":2,"featured_media":733,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0},"categories":[23],"tags":[],"_links":{"self":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts\/732"}],"collection":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/comments?post=732"}],"version-history":[{"count":1,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts\/732\/revisions"}],"predecessor-version":[{"id":734,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts\/732\/revisions\/734"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/media\/733"}],"wp:attachment":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/media?parent=732"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/categories?post=732"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/tags?post=732"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}