{"id":2836,"date":"2023-08-21T16:05:05","date_gmt":"2023-08-21T14:05:05","guid":{"rendered":"http:\/\/esc-sr.sk\/?p=2836"},"modified":"2023-08-21T16:44:27","modified_gmt":"2023-08-21T14:44:27","slug":"presunutie-letu-skorsi-termin-novy-rozmer-pojmu-zruseny-let-narok-kompenzaciu","status":"publish","type":"post","link":"https:\/\/esc-sr.sk\/novinky\/presunutie-letu-na-skorsi-termin-novy-rozmer-pojmu-zruseny-let-a-narok-na-kompenzaciu\/","title":{"rendered":"Presunutie letu na skor\u0161\u00ed term\u00edn:  Nov\u00fd rozmer pojmu \u201czru\u0161en\u00fd let\u201c a n\u00e1rok na kompenz\u00e1ciu"},"content":{"rendered":"<p>Zmena letov\u00e9ho pl\u00e1nu, najm\u00e4 kr\u00e1tko pred pl\u00e1novan\u00fdm odletom, sp\u00f4sobuje cestuj\u00facim komplik\u00e1cie a\u00a0zvl\u00e1\u0161\u0165 nepr\u00edjemn\u00e9 je, ke\u010f dlh\u00fdm \u010dakan\u00edm na me\u0161kaj\u00faci \u010di n\u00e1hradn\u00fd let, str\u00e1caj\u00fa cenn\u00fd \u010das zo svojej dovolenky.<\/p>\n<p>Pod\u013ea <a href=\"https:\/\/eur-lex.europa.eu\/legal-content\/SK\/TXT\/?uri=CELEX%3A32004R0261\" target=\"_blank\" rel=\"noopener\">Nariadenia Eur\u00f3pskeho parlamentu a\u00a0Rady (ES) \u010d.\u00a0261\/2004 o\u00a0pr\u00e1vach cestuj\u00facich v\u00a0leteckej doprave<\/a>, m\u00e1te v\u00a0pr\u00edpade zru\u0161enia letu, okrem pr\u00e1va po\u017eiada\u0165 o\u00a0vr\u00e1tenie ceny letenky alebo si zvoli\u0165 n\u00e1hradn\u00fa leteck\u00fa dopravu a\u00a0pr\u00e1va na pomoc po\u010das \u010dakania na ome\u0161kan\u00fd let, tie\u017e n\u00e1rok na od\u0161kodnenie, ak v\u00e1s leteck\u00e1 spolo\u010dnos\u0165 neinformovala o\u00a0zru\u0161en\u00ed letu aspo\u0148 14 dn\u00ed pred pl\u00e1novan\u00fdm odletom.<\/p>\n<p>V\u00fd\u0161ku n\u00e1hrady ur\u010duje nariadenie v pau\u0161\u00e1lnej v\u00fd\u0161ke od\u00a0 250 do 600 EUR, v z\u00e1vislosti od d\u013a\u017eky pl\u00e1novan\u00e9ho letu. S\u00fadny dvor Eur\u00f3pskej \u00fanie n\u00e1rok cestuj\u00facich na n\u00e1hradu roz\u0161\u00edril aj na pr\u00edpady ve\u013ek\u00e9ho me\u0161kania letov a rozhodol, \u017ee n\u00e1rok na n\u00e1hradu maj\u00fa aj cestuj\u00faci, ktor\u00fdch <strong>let mal pri pr\u00edlete me\u0161kanie aspo\u0148 tri hodiny<\/strong>, nako\u013eko pri takomto me\u0161kan\u00ed vznik\u00e1 cestuj\u00facim z d\u00f4vodu straty \u010dasu \u0161koda porovnate\u013en\u00e1 s\u00a0takouto \u0161kodou, ktor\u00e1 vznik\u00e1 cestuj\u00facim, ktor\u00fdch lety boli zru\u0161en\u00e9.<\/p>\n<p><strong>Leteck\u00e1 spolo\u010dnos\u0165 v\u0161ak nie je povinn\u00e1 n\u00e1hradu vyplati\u0165, ak zru\u0161enie letu alebo jeho ve\u013ek\u00e9 me\u0161kanie bolo sp\u00f4soben\u00e9 mimoriadnymi okolnos\u0165ami<\/strong>, ktor\u00fdm leteck\u00e1 spolo\u010dnos\u0165 nemohla zabr\u00e1ni\u0165 ani vtedy, ke\u010f boli prijat\u00e9 v\u0161etky primeran\u00e9 opatrenia, napr\u00edklad nepriazniv\u00e9 po\u010dasie, \u0161trajk zamestnancov letiska alebo letov\u00fdch dispe\u010derov, r\u00f4zne n\u00fadzov\u00e9 situ\u00e1cie, politick\u00e9 nepokoje \u010di mimoriadne udalosti na letisku, ako napr\u00edklad po\u017eiare alebo teroristick\u00e9 \u00fatoky.<\/p>\n<p><strong>POZOR!<\/strong> Technick\u00e9 poruchy na lietadle S\u00fadny dvor E\u00da vyl\u00fa\u010dil spomedzi mimoriadnych okolnost\u00ed, ke\u010f\u017ee pri svojej \u010dinnosti s\u00a0nimi musia leteck\u00e9 spolo\u010dnosti po\u010d\u00edta\u0165.<\/p>\n<p>N\u00e1rokom v pr\u00edpadoch zru\u0161enia a ve\u013ek\u00e9ho me\u0161kania letov sme sa podrobne venovali v na\u0161ich \u010dl\u00e1nkoch, ktor\u00e9 n\u00e1jdete na:<\/p>\n<ul>\n<li><a href=\"https:\/\/esc-sr.sk\/clanok\/zrusenie-letu\" target=\"_blank\" rel=\"noopener\">https:\/\/esc-sr.sk\/clanok\/zrusenie-letu<\/a><\/li>\n<li><a href=\"https:\/\/esc-sr.sk\/clanok\/meskanie-letu\" target=\"_blank\" rel=\"noopener\">https:\/\/esc-sr.sk\/clanok\/meskanie-letu<\/a><\/li>\n<\/ul>\n<h3>Vedeli ste, \u017ee let sa pova\u017euje za zru\u0161en\u00fd aj v\u00a0pr\u00edpade, ak bol posunut\u00fd o\u00a0viac ako 1 hodinu sk\u00f4r oproti pl\u00e1novan\u00e9mu odletu?<\/h3>\n<p>Z d\u00f4vodu, \u017ee prelo\u017eenie letu na skor\u0161\u00ed term\u00edn sp\u00f4sobuje cestuj\u00facim rovnak\u00e9 nepohodlie a probl\u00e9my ako jeho zru\u0161enie \u010di ve\u013ek\u00e9 me\u0161kanie, preto\u017ee s\u00fa n\u00faten\u00ed zmeni\u0165 svoje pl\u00e1ny a preorganizova\u0165 svoju cestu, v roku 2021 Eur\u00f3psky s\u00fadny dvor op\u00e4\u0165 roz\u0161\u00edril n\u00e1rok cestuj\u00facich na kompenz\u00e1ciu, ke\u010f skon\u0161tatoval, \u017ee za zru\u0161en\u00fd treba pova\u017eova\u0165 aj let, ktor\u00e9ho odlet bol leteckou spolo\u010dnos\u0165ou posunut\u00fd o viac ako 1 hodinu sk\u00f4r oproti pl\u00e1novan\u00e9mu odletu, a preto cestuj\u00facim rovnako aj v takomto pr\u00edpade patr\u00ed n\u00e1rok na finan\u010dn\u00fa kompenz\u00e1ciu. Tento n\u00e1rok cestuj\u00facim patr\u00ed, pokia\u013e im leteck\u00fd dopravca presun letu neozn\u00e1mil aspo\u0148 14 dn\u00ed vopred. V pr\u00edpade ozn\u00e1menia v tomto \u010dasovom predstihu m\u00e1 cestuj\u00faci n\u00e1rok len na vr\u00e1tenie ceny letenky, pokia\u013e sa rozhodne neletie\u0165.<\/p>\n<h3>Ako si uplatni\u0165 n\u00e1rok na vr\u00e1tenie ceny letenky alebo finan\u010dn\u00fa n\u00e1hradu<\/h3>\n<p>O\u00a0kompenz\u00e1ciu a\/alebo vr\u00e1tenie ceny leteniek m\u00f4\u017eete po\u017eiada\u0165 leteck\u00fa spolo\u010dnos\u0165 prostredn\u00edctvom na to ur\u010den\u00e9ho formul\u00e1ru na jej str\u00e1nke, do ktor\u00e9ho uvediete po\u017eadovan\u00e9 \u00fadaje, najm\u00e4 \u010d\u00edslo rezerv\u00e1cie a letu, inform\u00e1cie o\u00a0uplatnenom n\u00e1roku a va\u0161e bankov\u00e9 spojenie. \u00a0Niektor\u00e9 leteck\u00e9 spolo\u010dnosti vy\u017eaduj\u00fa k\u00f3piu \u010dasti v\u00fdpisu z\u00a0bankov\u00e9ho \u00fa\u010dtu, alebo z\u00a0internetbankingu, kde s\u00fa uveden\u00e9 \u00fadaje o\u00a0\u00fa\u010dte a\u00a0jeho majite\u013eovi. Podrobnej\u0161ie inform\u00e1cie ako postupova\u0165 n\u00e1jdete, \u00a0ke\u010f si v\u00a0menu na str\u00e1nke leteckej spolo\u010dnosti n\u00e1jdete sekciu, ktor\u00e1 sa venuje \u017eiadostiam o\u00a0kompenz\u00e1cie a\u00a0refund\u00e1cie leteniek alebo tie\u017e m\u00f4\u017eete inform\u00e1cie z\u00edska\u0165 prostredn\u00edctvom jej z\u00e1kazn\u00edckej linky.<\/p>\n<p>Peniaze za letenku by v\u00e1m mali by\u0165 vr\u00e1ten\u00e9 do siedmich dn\u00ed od zru\u0161enia letu, av\u0161ak v\u00a0realite to m\u00f4\u017ee trva\u0165 a\u017e rok. Pre vyplatenie kompenz\u00e1cie pravidl\u00e1 E\u00da nestanovuj\u00fa \u017eiadnu lehotu.<\/p>\n<p><strong>POZOR!<\/strong> Pod\u013ea na\u0161ich sk\u00fasenost\u00ed, v\u00a0pr\u00edpade, \u017ee ste letenky kupovali od sprostredkovate\u013ea, leteck\u00e9 spolo\u010dnosti vy\u017eaduj\u00fa, aby ste sa\u00a0s\u00a0n\u00e1rokom na vr\u00e1tenie ceny leteniek obr\u00e1tili priamo na sprostredkovate\u013ea, ktor\u00fd v\u00e1m letenky predal a ktor\u00fd potom vo va\u0161om mene n\u00e1rok uplatn\u00ed u\u00a0leteckej spolo\u010dnosti.<\/p>\n<p>Naopak, pokia\u013e ide o\u00a0n\u00e1rok na kompenz\u00e1ciu za zru\u0161en\u00fd \u010di ome\u0161kan\u00fd let, leteck\u00e9 spolo\u010dnosti vy\u017eaduj\u00fa, aby si tento n\u00e1rok cestuj\u00faci uplatnil v\u00a0leteckej spolo\u010dnosti, a\u00a0to aj v\u00a0pr\u00edpade k\u00fapy leteniek cez sprostredkovate\u013ea.<\/p>\n<p>Existuje tie\u017e mo\u017enos\u0165 obr\u00e1ti\u0165 sa na spolo\u010dnosti, ktor\u00e9 za v\u00e1s v\u0161etko vybavia, vr\u00e1tane overenia v\u00e1\u0161ho n\u00e1roku na kompenz\u00e1ciu, a poskytn\u00fa v\u00e1m pln\u00fd servis pri vym\u00e1han\u00ed, \u010do v\u0161ak nie je zadarmo, ale takejto spolo\u010dnosti mus\u00edte za jej slu\u017eby zaplati\u0165 prov\u00edziu, ktor\u00e1 m\u00f4\u017ee predstavova\u0165 a\u017e 30% z vymo\u017eenej sumy.<\/p>\n<p>Mo\u017enos\u0165 dok\u00fapi\u0165 si tak\u00fato slu\u017ebu za symbolick\u00fd poplatok cca 2 EUR, pon\u00fakaj\u00fa niektor\u00e9 cestovn\u00e9 agent\u00fary.<\/p>\n<p>Za \u00fa\u010delom bezplatn\u00e9ho sprostredkovania mimos\u00fadneho rie\u0161enia va\u0161ich probl\u00e9mov s vr\u00e1ten\u00edm ceny leteniek \u010di vyplaten\u00edm kompenz\u00e1cie, sa m\u00f4\u017eete obr\u00e1ti\u0165 aj <a href=\"https:\/\/esc-sr.sk\/podanie-staznosti\/\">na n\u00e1s.<\/a><\/p>","protected":false},"excerpt":{"rendered":"Zmena letov\u00e9ho pl\u00e1nu, najm\u00e4 kr\u00e1tko pred pl\u00e1novan\u00fdm odletom, sp\u00f4sobuje cestuj\u00facim komplik\u00e1cie a\u00a0zvl\u00e1\u0161\u0165 nepr\u00edjemn\u00e9 je, ke\u010f dlh\u00fdm \u010dakan\u00edm na me\u0161kaj\u00faci \u010di &#8230;<br \/><a class=\"btn btn-border btn-small btn-margin\" title=\"Pre\u010d\u00edtajte si cel\u00fd \u010dl\u00e1nok\" href=\"https:\/\/esc-sr.sk\/novinky\/presunutie-letu-na-skorsi-termin-novy-rozmer-pojmu-zruseny-let-a-narok-na-kompenzaciu\/\">Zobrazi\u0165 \u010dl\u00e1nok<\/a>","protected":false},"author":2,"featured_media":2837,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0},"categories":[23],"tags":[203,68,78,529,173,528,461],"_links":{"self":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts\/2836"}],"collection":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/comments?post=2836"}],"version-history":[{"count":4,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts\/2836\/revisions"}],"predecessor-version":[{"id":2841,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts\/2836\/revisions\/2841"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/media\/2837"}],"wp:attachment":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/media?parent=2836"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/categories?post=2836"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/tags?post=2836"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}