Ako z\u00edskam sp\u00e4\u0165 svoje peniaze, ak franc\u00fazska leteck\u00e1 spolo\u010dnos\u0165 zru\u0161\u00ed let? \u010co ak mi bude odopret\u00fd vstup na koncert v Prahe? Alebo ak hotel v D\u00e1nsku nakoniec stoj\u00ed viac, ako bolo p\u00f4vodne dohodnut\u00e9? V t\u00fdchto pr\u00edpadoch v\u00e1m m\u00f4\u017ee pom\u00f4c\u0165 sie\u0165 eur\u00f3pskych spotrebite\u013esk\u00fdch centier ECC-Net. V minulom roku pomohla spotrebite\u013eom v Eur\u00f3pe z\u00edska\u0165 sp\u00e4\u0165 takmer 10 mili\u00f3nov EUR.<\/p>\n
Dana mala letie\u0165 z Viedne do New Yorku. Kv\u00f4li me\u0161kaniu lietadla zme\u0161kala nadv\u00e4zuj\u00faci let v Par\u00ed\u017ei. Napriek tomu, \u017ee jej spolo\u010dnos\u0165 poskytla n\u00e1hradn\u00fd let, do cie\u013ea dorazila so \u0161tvorhodinov\u00fdm me\u0161kan\u00edm.<\/p>\n
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Pod\u013ea nariadenia o pr\u00e1vach cestuj\u00facich v leteckej doprave m\u00e1 Dana n\u00e1rok na n\u00e1hradu \u0161kody vo v\u00fd\u0161ke 600 EUR. Probl\u00e9mom je, \u017ee leteck\u00e1 spolo\u010dnos\u0165 odmieta zaplati\u0165 a neodpoved\u00e1 na Danine e-maily.<\/p>\n
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Tak\u00e9to pr\u00edpady s\u00fa s\u00fa\u010das\u0165ou ka\u017edodennej pr\u00e1ce siete eur\u00f3pskych spotrebite\u013esk\u00fdch centier ECC-Net. V roku 2022 odpovedala na pribli\u017ene 118 000 spotrebite\u013esk\u00fdch ot\u00e1zok. T\u00fdkali sa me\u0161kania letov, predra\u017een\u00fdch hotelov, falo\u0161n\u00fdch vstupeniek na koncerty, zru\u0161en\u00fdch vlakov a mnoh\u00fdch \u010fal\u0161\u00edch. Cie\u013eom pr\u00e1vnikov z 29 kraj\u00edn E\u00da je v\u017edy n\u00e1js\u0165 mimos\u00fadne rie\u0161enie v prospech spotrebite\u013ea.<\/p>\n
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Sie\u0165 financovan\u00e1 Eur\u00f3pskou komisiou a \u010dlensk\u00fdmi \u0161t\u00e1tmi, dok\u00e1zala v minulom roku z\u00edska\u0165 sp\u00e4\u0165 takmer desa\u0165 mili\u00f3nov eur. Skuto\u010dn\u00fd hospod\u00e1rsky pr\u00ednos je e\u0161te v\u00e4\u010d\u0161\u00ed. V mnoh\u00fdch pr\u00edpadoch sie\u0165 ECC-Net dok\u00e1zala poradi\u0165 spotrebite\u013eom, aby nezaplatili v\u00f4bec. Napr\u00edklad, v situ\u00e1cii, kedy by sa \u013eudia dostali do pasce predplatn\u00e9ho, \u010di nachytali na internetov\u00fd podvod.<\/p>\n
ECC-Net je pravideln\u00fdm zdrojom inform\u00e1ci\u00ed pre poslancov Eur\u00f3pskeho parlamentu, in\u00e9 spotrebite\u013esk\u00e9 organiz\u00e1cie a tla\u010d. Porovn\u00e1va pr\u00e1vne predpisy v celej Eur\u00f3pe a poukazuje na \u00fa\u010dinn\u00e9 postupy a v\u00fdzvy v oblasti ochrany spotrebite\u013ea.<\/p>\n
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Sie\u0165 ECC-Net napr\u00edklad uverejnila stanovisko stanovisko k digit\u00e1lnej spravodlivosti<\/a> ako pr\u00edspevok k tzv. kontrole vhodnosti spotrebite\u013esk\u00e9ho pr\u00e1va E\u00da. V dokumente, ktor\u00fd je k dispoz\u00edcii na adrese www.eccnet.eu, s\u00fa kriticky zhodnoten\u00e9 t\u00e9my, ako temn\u00e9 vzorce, automatick\u00e9 obnovovanie zml\u00fav a n\u00e1kupy v aplik\u00e1ci\u00e1ch.<\/p>\n Eur\u00f3pske spotrebite\u013esk\u00e9 centrum je v ka\u017edej krajine E\u00da, na Islande a v N\u00f3rsku. Spolo\u010dne tvoria sie\u0165 ECC-Net. T\u00e1to sie\u0165 informuje spotrebite\u013eov v Eur\u00f3pe o ich pr\u00e1vach a poskytuje bezplatn\u00fa pomoc pri cezhrani\u010dn\u00fdch pr\u00edpadoch.<\/p>\n <\/p>\n \u017dijete v Slovenskej republike a m\u00e1te probl\u00e9m so spolo\u010dnos\u0165ou z inej krajiny E\u00da? Obr\u00e1\u0165te sa na svoje n\u00e1rodn\u00e9 kontaktn\u00e9 miesto, Eur\u00f3pske spotrebite\u013esk\u00e9 centrum v Slovenskej republike, jednoducho a\u00a0bezplatne, prostredn\u00edctvom online formul\u00e1ra https:\/\/esc-sr.sk\/podanie-staznosti\/.<\/p>","protected":false},"excerpt":{"rendered":"Ako z\u00edskam sp\u00e4\u0165 svoje peniaze, ak franc\u00fazska leteck\u00e1 spolo\u010dnos\u0165 zru\u0161\u00ed let? \u010co ak mi bude odopret\u00fd vstup na koncert v …M\u00e1m spotrebite\u013esk\u00fd probl\u00e9m: Na koho sa m\u00f4\u017eem obr\u00e1ti\u0165?<\/h1>\n
Zobrazi\u0165 \u010dl\u00e1nok<\/a>","protected":false},"author":2,"featured_media":2769,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0},"categories":[23],"tags":[281,278,325,260,84,284,289],"_links":{"self":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts\/2768"}],"collection":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/comments?post=2768"}],"version-history":[{"count":1,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts\/2768\/revisions"}],"predecessor-version":[{"id":2771,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts\/2768\/revisions\/2771"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/media\/2769"}],"wp:attachment":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/media?parent=2768"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/categories?post=2768"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/tags?post=2768"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}