{"id":2685,"date":"2023-01-03T15:49:49","date_gmt":"2023-01-03T14:49:49","guid":{"rendered":"http:\/\/esc-sr.sk\/?p=2685"},"modified":"2023-01-03T16:25:27","modified_gmt":"2023-01-03T15:25:27","slug":"europske-spotrebitelske-centrum-sr-roku-2022","status":"publish","type":"post","link":"https:\/\/esc-sr.sk\/novinky\/europske-spotrebitelske-centrum-v-sr-v-roku-2022\/","title":{"rendered":"Eur\u00f3pske spotrebite\u013esk\u00e9 centrum v SR v roku 2022"},"content":{"rendered":"

Rok 2022 bol po pand\u00e9mii rokom n\u00e1vratu do norm\u00e1lu. \u013dudia za\u010dali op\u00e4\u0165 viac cestova\u0165 a\u00a0u\u017e\u00edva\u0165 si slobodu bez obmedzen\u00ed. V\u00a0d\u00f4sledku toho sme oproti predch\u00e1dzaj\u00facim rokom zaznamenali n\u00e1rast po\u010dtu s\u0165a\u017enost\u00ed, ktor\u00e9 sa t\u00fdkali cestovania. Probl\u00e9my s\u00a0leteck\u00fdmi spolo\u010dnos\u0165ami \u010dasto vznikali \u00a0z\u00a0d\u00f4vodu, \u017ee dopravcovia, ako aj letisk\u00e1, boli po\u010das pand\u00e9mie n\u00faten\u00e9 zni\u017eova\u0165 po\u010dty svojich zamestnancov a\u00a0n\u00e1sledne\u00a0nest\u00edhali dostato\u010dne r\u00fdchlo prij\u00edma\u0165 zamestnancov nov\u00fdch.<\/p>\n

\u0160tatistiky nazna\u010duj\u00fa, \u017ee v roku 2022 sa situ\u00e1cia nezlep\u0161ila ani pokia\u013e ide o n\u00e1kupy z\u00a0 <\/strong>internetov\u00fdch gal\u00e9ri\u00ed<\/strong><\/a> a po\u010dty nespokojn\u00fdch z\u00e1kazn\u00edkov sa na\u010falej zvy\u0161uj\u00fa. Ak v\u00e1s zaujme nejak\u00fd tovar na bonky.sk <\/strong>a suprisimo.sk<\/strong>, sk\u00faste si ho vyh\u013eada\u0165 priamo na \u010d\u00ednskych n\u00e1kupn\u00fdch internetov\u00fdch str\u00e1nkach. Je pravdepodobn\u00e9, \u017ee ho tam n\u00e1jdete za lep\u0161iu cenu.<\/p>\n

Ak v\u00e1s zauj\u00edma ak\u00e9 aktivity sme v\u00a0roku 2022 stihli popri rie\u0161en\u00ed spotrebite\u013esk\u00fdch s\u0165a\u017enost\u00ed, pripravili sme kr\u00e1tky sum\u00e1r t\u00fdch najzauj\u00edmavej\u0161\u00edch z\u00a0nich:<\/p>\n

Spotrebite\u013esk\u00e9 vzdel\u00e1vanie<\/strong><\/h1>\n

Sme radi, \u017ee sme sa po takmer dvoch rokoch mohli vr\u00e1ti\u0165 aj k prezen\u010dnej forme spotrebite\u013esk\u00fdch semin\u00e1rov pre \u0161tudentov stredn\u00fdch \u0161k\u00f4l. Po\u010das roka sme mali mo\u017enos\u0165, najsk\u00f4r e\u0161te v\u00a0respir\u00e1toroch a nesk\u00f4r u\u017e aj bez nich, pr\u00edle\u017eitos\u0165 nav\u0161t\u00edvi\u0165 napr\u00edklad stredn\u00e9 \u0161koly v\u00a0Nov\u00fdch Z\u00e1mkoch, Nitre, \u017diline a\u00a0\u010fal\u0161\u00edch mest\u00e1ch. V\u00a0r\u00e1mci Bratislavy sme priv\u00edtali \u0161tudentov \u0161portov\u00e9ho gymn\u00e1zia u\u00a0n\u00e1s v priestoroch na Ministerstve hospod\u00e1rstva SR. V\u00a0roku 2022 sme celkovo stihli realizova\u0165 \u00a019 semin\u00e1rov pre pribli\u017ene 1200 \u0161tudentov.<\/strong><\/p>\n

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Vedeli ste, \u017ee pod\u013ea \u0161tatist\u00edk sa t\u00edned\u017eeri st\u00e1vaj\u00fa obe\u0165ami podvodov na internete prekvapivo \u010dastej\u0161ie ne\u017e ich rodi\u010dia?<\/p>\n

Po\u010das semin\u00e1rov pre \u0161tudentov stredn\u00fdch \u0161k\u00f4l sme sa bavili o praktik\u00e1ch, ktor\u00fdmi obchodn\u00edci vpl\u00fdvaj\u00fa na na\u0161e n\u00e1kupn\u00e9 rozhodovanie, digit\u00e1lnych spotrebite\u013esk\u00fdch pr\u00e1vach a\u00a0o tipoch na bezpe\u010dn\u00e9 nakupovanie na internete. Ke\u010f\u017ee ekol\u00f3gia je v kurze, venujeme sa aj t\u00e9me ekologick\u00fdch tvrden\u00ed – „greenwashing“.<\/p>\n

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\u017diaci z\u00e1kladn\u00fdch \u0161k\u00f4l sa zase v online priestore stret\u00e1vaj\u00fa so spotrebite\u013eskou tematikou napr\u00edklad prostredn\u00edctvom mobiln\u00fdch hier, ktor\u00e9 obsahuj\u00fa n\u00e1kupy v aplik\u00e1cii alebo internetov\u00e9 predplatn\u00e9 slu\u017eby. Aj to je jeden z\u00a0d\u00f4vodov,\u00a0 pre\u010do sme pokra\u010dovali vo vzdel\u00e1van\u00ed \u017eiakov z\u00e1kladn\u00fdch \u0161k\u00f4l na t\u00e9mu „na \u010do si da\u0165 pozor pri hran\u00ed mobiln\u00fdch hier“.<\/p>\n

\u00da\u010das\u0165 na podujatiach pre verejnos\u0165 a\u00a0medzin\u00e1rodn\u00e1 spolupr\u00e1ca<\/strong><\/h1>\n

V\u00a0roku 2022 sa n\u00e1m podarilo zorganizova\u0165 podujatie \u201e\u010cesko \u2013 Slovensk\u00fd de\u0148 spolupr\u00e1ce subjektov ARS\u201c, ktor\u00fd sme predt\u00fdm kv\u00f4li pand\u00e9mii boli n\u00faten\u00ed opakovane prelo\u017ei\u0165. Cie\u013eom bola najm\u00e4 v\u00fdmena sk\u00fasenost\u00ed t\u00fdkaj\u00facich sa rie\u0161enia dom\u00e1cich a\u00a0cezhrani\u010dn\u00fdch spotrebite\u013esk\u00fdch sporov. Vzh\u013eadom na pozit\u00edvne ohlasy pl\u00e1nujeme podujatie bude realizova\u0165 aj do bud\u00facna.<\/p>\n

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Boli sme \u00fa\u010dastn\u00edkmi viacer\u00fdch stretnut\u00ed v r\u00e1mci siete ECC-Net, ak\u00fdmi boli napr\u00edklad \u0161tudijn\u00e9 n\u00e1v\u0161tevy partnersk\u00fdch centier, stretnutie centier kraj\u00edn V4 a workshop pre komunika\u010dn\u00fdch \u0161pecialistov centier ECC-Net.<\/p>\n

Po pandemickej pauze sme sa na jar op\u00e4\u0165 zapojili, aj v\u010faka Zast\u00fapeniu Eur\u00f3pskej komisie na Slovensku a Kancel\u00e1rii Eur\u00f3pskeho parlamentu na Slovensku, do osl\u00e1v D\u0148a Eur\u00f3py v Ko\u0161iciach a v Bratislave, ktor\u00e9 kv\u00f4li vojne na Ukrajine prebiehali v komornej\u0161ej atmosf\u00e9re mimo hlavn\u00fdch n\u00e1mest\u00ed a nosnou t\u00e9mou boli najm\u00e4 diskusie na aktu\u00e1lne t\u00e9my. N\u00e1v\u0161tevn\u00edci si v na\u0161om st\u00e1nku v hojnom po\u010dte zahrali na\u0161u stoln\u00fa vedomostn\u00fa hru \u201eSpotrebite\u013e v akcii\u201c.<\/p>\n

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V r\u00e1mci podujatia \u201cDe\u0148 Eur\u00f3py v\u00a0pohybe\u201c sme sa stretli s mlad\u00fdmi spotrebite\u013emi v pr\u00edjemnom prostred\u00ed Mestsk\u00e9ho parku v\u00a0Lu\u010denci a\u00a0v\u00a0lete sa n\u00e1m podarilo zav\u00edta\u0165 na pl\u00e1\u017e k\u00a0bratislavsk\u00e9mu jazeru Dra\u017ediak, kde sme pre spotrebite\u013eov pripravili s\u00fa\u0165a\u017en\u00e9 popoludnie a\u00a0vecn\u00e9 ceny.<\/p>\n

Di\u00e1r 2023<\/h1>\n

Nako\u013eko nie v\u0161etci spotrebitelia s\u00fa ochotn\u00ed vzdel\u00e1va\u0165 sa prostredn\u00edctvom internetu a informa\u010dn\u00fdch materi\u00e1lov, ka\u017edoro\u010dne pre spotrebite\u013eov pripravujeme aj informa\u010dn\u00e9 materi\u00e1ly v l\u00e1kavej\u0161ej podobe akou je aj minidi\u00e1r, ktor\u00fd okrem kalend\u00e1rovej \u010dasti obsahuje aj textov\u00fa \u010das\u0165 s inform\u00e1ciami a radami pre spotrebite\u013eov.<\/p>\n

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Tento rok sa n\u00e1m podarilo pripravi\u0165 pribli\u017ene 17\u00a0000 kusov Di\u00e1rov 2023 s\u00a0inform\u00e1ciami a\u00a0spotrebite\u013esk\u00fdmi radami. Minidi\u00e1re rozd\u00e1vame spotrebite\u013eom v predviano\u010dnom obdob\u00ed. Vo ve\u013ekej \u010dasti sme ich distribuovali spotrebite\u013eom v\u00a0regi\u00f3noch, a\u00a0to najm\u00e4 seniorom, zdravotne postihnut\u00fdm spotrebite\u013eom ako aj \u010dlenom a\u00a0klientom spotrebite\u013esk\u00fdch organiz\u00e1ci\u00ed. Do r\u00fak spotrebite\u013eov sa tento materi\u00e1l dostal najm\u00e4 prostredn\u00edctvom organiz\u00e1ci\u00ed ako napr\u00edklad Jednota d\u00f4chodcov Slovenska \u010di Jednota akt\u00edvnych seniorov, Slovensk\u00fd zv\u00e4z zdravotne postihnut\u00fdch \u2013 SZZP, spotrebite\u013esk\u00e9 zdru\u017eenie S.O.S. Poprad, Zdru\u017eenie slovensk\u00fdch spotrebite\u013eov (ZSS), Zdru\u017eenie ob\u010dianskej sebaobrany a\u00a0tie\u017e prostredn\u00edctvom mestsk\u00fdch \u00faradov.<\/p>\n

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\u0160\u00edrenie spotrebite\u013esk\u00fdch t\u00e9m v m\u00e9di\u00e1ch<\/h1>\n

Okrem rie\u0161enia sporov sa sna\u017e\u00edme zvy\u0161ova\u0165 povedomie spotrebite\u013eov o\u00a0aktu\u00e1lnom dian\u00ed prostredn\u00edctvom tla\u010dov\u00fdch spr\u00e1v a rozhovorov pre tla\u010d, rozhlas a\u00a0m\u00e9di\u00e1.<\/p>\n

V\u00a0z\u00e1vislosti od sez\u00f3ny sme sa sna\u017eili propagova\u0165 t\u00e9my, ktor\u00e9 s\u00fa pre dan\u00e9 obdobie typick\u00e9. V\u00a0lete sme\u00a0 sa na obrazovk\u00e1ch m\u00e9di\u00ed objavili s\u00a0odpor\u00fa\u010daniami pre cestuj\u00facich a radami ak\u00e9 maj\u00fa cestuj\u00faci mo\u017enosti rie\u0161enia probl\u00e9mov s leteck\u00fdmi spolo\u010dnos\u0165ami. V\u00a0novembri sme sa podelili s\u00a0div\u00e1kmi a posluch\u00e1\u010dmi o tipy a odpor\u00fa\u010dania k\u00a0v\u00fdpredajom. Do rel\u00e1cie Reflex na Mark\u00edze sme pripravovali report\u00e1\u017e o internetov\u00fdch n\u00e1kupn\u00fdch gal\u00e9ri\u00e1ch, na ktor\u00e9 sa s\u0165a\u017euje mno\u017estvo spotrebite\u013eov.<\/p>\n

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Aj v roku 2023 budeme rie\u0161i\u0165 va\u0161e spotrebite\u013esk\u00e9 pr\u00edpady t\u00fdkaj\u00face sa n\u00e1kupov od obchodn\u00edkov zo zahrani\u010dia. V spolupr\u00e1ci s partnersk\u00fdmi centrami siete ECC-Net sprostredkujeme mimos\u00fadne rie\u0161enie spotrebite\u013esk\u00fdch sporov slovensk\u00fdch spotrebite\u013eov vo\u010di eur\u00f3pskym obchodn\u00edkom a naopak. Na\u010falej sa budeme venova\u0165 aj zvy\u0161ovaniu spotrebite\u013esk\u00e9ho povedomia na r\u00f4znych vzdel\u00e1vac\u00edch aktivit\u00e1ch a podujatiach pre verejnos\u0165. Aby v\u00e1m ni\u010d neuniklo, sledujte n\u00e1s aj na na\u0161ich profiloch na soci\u00e1lnych sie\u0165ach Facebook<\/a> a Instagram<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"Rok 2022 bol po pand\u00e9mii rokom n\u00e1vratu do norm\u00e1lu. \u013dudia za\u010dali op\u00e4\u0165 viac cestova\u0165 a\u00a0u\u017e\u00edva\u0165 si slobodu bez obmedzen\u00ed. V\u00a0d\u00f4sledku …
Zobrazi\u0165 \u010dl\u00e1nok<\/a>","protected":false},"author":2,"featured_media":2704,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0},"categories":[23],"tags":[388,336,284,289],"_links":{"self":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts\/2685"}],"collection":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/comments?post=2685"}],"version-history":[{"count":1,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts\/2685\/revisions"}],"predecessor-version":[{"id":2702,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts\/2685\/revisions\/2702"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/media\/2704"}],"wp:attachment":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/media?parent=2685"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/categories?post=2685"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/tags?post=2685"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}