{"id":2499,"date":"2021-12-16T10:21:57","date_gmt":"2021-12-16T09:21:57","guid":{"rendered":"http:\/\/esc-sr.sk\/?p=2499"},"modified":"2021-12-16T12:19:32","modified_gmt":"2021-12-16T11:19:32","slug":"siet-europskych-spotrebitelskych-centier-spusta-spolocnu-webstranku-europskych-spotrebitelov-domene-eccnet-eu","status":"publish","type":"post","link":"https:\/\/esc-sr.sk\/novinky\/siet-europskych-spotrebitelskych-centier-spusta-spolocnu-webstranku-pre-europskych-spotrebitelov-na-domene-eccnet-eu\/","title":{"rendered":"Sie\u0165 eur\u00f3pskych spotrebite\u013esk\u00fdch centier sp\u00fa\u0161\u0165a spolo\u010dn\u00fa webstr\u00e1nku pre eur\u00f3pskych spotrebite\u013eov na dom\u00e9ne eccnet.eu"},"content":{"rendered":"<p>Od 16. decembra 2021 m\u00f4\u017eu eur\u00f3pski spotrebitelia n\u00e1js\u0165 v\u0161etky odpovede na ot\u00e1zky t\u00fdkaj\u00face ich pr\u00e1v a\u00a0n\u00e1rokov na<a href=\"https:\/\/www.eccnet.eu\/\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #0000ff;\"> www.eccnet.eu<\/span><\/a>,\u00a0 novej webovej str\u00e1nke Siete Eur\u00f3pskych spotrebite\u013esk\u00fdch centier (ECC-Net).<\/p>\n<h1>M\u00e1te spotrebite\u013esk\u00e9 ot\u00e1zky? My m\u00e1me odpovede.<\/h1>\n<p>Spotrebitelia st\u00e1le vo ve\u013ekej miere d\u00f4veruj\u00fa tvrdeniam pred\u00e1vaj\u00facich o\u00a0kvalite \u010di povahe v\u00fdrobku uv\u00e1dzan\u00e9 v reklame. Bez overenia situ\u00e1cie a\u00a0h\u013eadania recenzi\u00ed investuj\u00fa nemal\u00e9 peniaze do n\u00e1kupu z\u00a0e-shopov \u00a0propagovan\u00fdch v reklam\u00e1ch na soci\u00e1lnych sie\u0165ach, ktor\u00e9 pon\u00fakaj\u00fa tovar za v\u00fdhodne ceny dov\u00e1\u017ean\u00fd preva\u017ene z\u00a0\u010c\u00edny a\u00a0Taiwanu. Vo svojich obchodn\u00fdch podmienkach sa tieto e-shopy ozna\u010duj\u00fa ako tzv. internetov\u00e9 n\u00e1kupne gal\u00e9rie. Hlavn\u00fdm probl\u00e9mom pri n\u00e1kupe cez internetov\u00e9 n\u00e1kupn\u00e9 gal\u00e9rie je zlo\u017eit\u00e9 uplat\u0148ovanie pr\u00e1va na odst\u00fapenie od zmluvy, pr\u00edpadne reklam\u00e1cia tovaru.<\/p>\n<p>Mno\u017estvo pr\u00edpadov rie\u0161ime aj s\u00a0leteck\u00fdmi spolo\u010dnos\u0165ami. Spo\u010d\u00edvaj\u00fa bu\u010f v\u00a0nevyplaten\u00ed kompenz\u00e1cie zo strany leteckej spolo\u010dnosti v\u00a0pr\u00edpade v\u00e4\u010d\u0161ieho me\u0161kania, \u010di zru\u0161enia letu, alebo sa t\u00fdkaj\u00fa po\u0161kodenej, \u010di stratenej bato\u017einy.<\/p>\n<p><strong>\u010co robi\u0165, ke\u010f v\u00e1m zru\u0161ia let? Kde z\u00edska\u0165 pomoc, ke\u010f objednan\u00fd tovar z\u00a0e-shopu nedoru\u010dili? N\u00e1jdite odpovede na va\u0161e spotrebite\u013esk\u00e9 ot\u00e1zky\u00a0 a\u00a0\u010fal\u0161ie inform\u00e1cie na <span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/www.eccnet.eu\/\" target=\"_blank\" rel=\"noopener\">www.eccnet.eu<\/a><\/span>.<\/strong> T\u00e1to nov\u00e1 u\u017e\u00edvate\u013esky nen\u00e1ro\u010dn\u00e1 digit\u00e1lna platforma je praktick\u00fdm sprievodcom ochrany spotrebite\u013ea pod\u013ea pr\u00e1va Eur\u00f3pskej \u00danie.<\/p>\n<p>Webov\u00e1 str\u00e1nka <span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/www.eccnet.eu\/\" target=\"_blank\" rel=\"noopener\">www.eccnet.eu<\/a><\/span> je v\u00fdsledkom spolo\u010dn\u00e9ho \u00fasilia t\u00edmu \u010dlenov site ECC-Net z\u00a0Holandska, \u00cdrska, \u0160v\u00e9dska, Talianska, Cypru a\u00a0Nemecka, a poskytuje spotrebite\u013eom praktick\u00fd n\u00e1vod, ako si:<\/p>\n<ul>\n<li>uplatni\u0165 svoje spotrebite\u013esk\u00e9 pr\u00e1va a<\/li>\n<li>kam sa obr\u00e1ti\u0165, v pr\u00edpade probl\u00e9mu, so \u017eiados\u0165ou o pomoc.<\/li>\n<\/ul>\n<h1>O\u00a0n\u00e1s<\/h1>\n<p>Poslan\u00edm Eur\u00f3pskeho spotrebite\u013esk\u00e9ho centra v SR (ESC v SR) je pom\u00e1ha\u0165 a\u00a0radi\u0165 spotrebite\u013eom v\u00a0ot\u00e1zkach ich pr\u00e1v a\u00a0povinnosti obchodn\u00edkov. Pri nakupovan\u00ed v\u00a0r\u00e1mci E\u00da, Islandu a\u00a0N\u00f3rska ESC v\u00a0SR sprostredk\u00fava mimos\u00fadne rie\u0161enie spotrebite\u013esk\u00fdch sporov. Nez\u00e1le\u017e\u00ed pritom, \u010di spotrebite\u013e nak\u00fapil v\u00a0niektorej krajine v\u00a0kamennej prev\u00e1dzke, alebo prostredn\u00edctvom internetu.<\/p>\n<h1>Ako pom\u00e1hame<\/h1>\n<p>Pom\u00f4\u017eeme v\u00e1m t\u00fdm, \u017ee sa pok\u00fasime n\u00e1js\u0165 mimos\u00fadne rie\u0161enie v\u00e1\u0161ho cezhrani\u010dn\u00e9ho sporu tak, \u017ee sa spoj\u00edme priamo s\u00a0obchodn\u00edkom, s\u00a0ktor\u00fdm m\u00e1te probl\u00e9m. Zabezpe\u010d\u00edme, aby ste boli informovan\u00ed o\u00a0svojich pr\u00e1vach a\u00a0aby ste dostali odborn\u00fa pomoc vo va\u0161om jazyku.<\/p>\n<h1>Kontaktujte n\u00e1s<\/h1>\n<p>Okrem mno\u017estva inform\u00e1ci\u00ed n\u00e1jdete na str\u00e1nke <span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/www.eccnet.eu\/\" target=\"_blank\" rel=\"noopener\">www.eccnet.eu<\/a><\/span> aj kontaktn\u00e9 \u00fadaje v\u0161etk\u00fdch eur\u00f3pskych spotrebite\u013esk\u00fdch centier v\u00a0 E\u00da a\u00a0vo vybran\u00fdch krajin\u00e1ch Eur\u00f3pskeho hospod\u00e1rskeho priestoru \u2013 N\u00f3rsko a\u00a0Island, kde sa m\u00f4\u017eete obr\u00e1ti\u0165 s\u00a0ot\u00e1zkou alebo poda\u0165 s\u0165a\u017enos\u0165 vo veci\u00a0v\u00e1\u0161ho sporu so zahrani\u010dn\u00fdm obchodn\u00edkom.<\/p>\n<ul>\n<li>Viac inform\u00e1ci\u00ed n\u00e1jdete na <span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/www.eccnet.eu\/\" target=\"_blank\" rel=\"noopener\">www.eccnet.eu<\/a><\/span><\/li>\n<li>Tu n\u00e1jdete eur\u00f3pske spotrebite\u013esk\u00e9 centrum vo svojej krajine: <span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/www.eccnet.eu\/contact-your-local-ecc\" target=\"_blank\" rel=\"noopener\">www.eccnet.eu\/contact-your-local-ecc<\/a><\/span><\/li>\n<li>Sledujte na\u0161e profily na soci\u00e1lnych sie\u0165ach, kde n\u00e1jdete \u010fal\u0161ie aktualiz\u00e1cie o spusten\u00ed novej webovej str\u00e1nky: <span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/twitter.com\/ECC_web\" target=\"_blank\" rel=\"noopener\">twitter.com\/ECC_web<\/a>, <a style=\"color: #0000ff;\" href=\"https:\/\/www.instagram.com\/europskyspotrebitel.sk\" target=\"_blank\" rel=\"noopener\">instagram.com\/europskyspotrebitel.sk<\/a>, <a style=\"color: #0000ff;\" href=\"https:\/\/www.facebook.com\/ESCvSR\" target=\"_blank\" rel=\"noopener\">facebook.com\/ESCvSR<\/a><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"Od 16. decembra 2021 m\u00f4\u017eu eur\u00f3pski spotrebitelia n\u00e1js\u0165 v\u0161etky odpovede na ot\u00e1zky t\u00fdkaj\u00face ich pr\u00e1v a\u00a0n\u00e1rokov na www.eccnet.eu,\u00a0 novej webovej &#8230;<br \/><a class=\"btn btn-border btn-small btn-margin\" title=\"Pre\u010d\u00edtajte si cel\u00fd \u010dl\u00e1nok\" href=\"https:\/\/esc-sr.sk\/novinky\/siet-europskych-spotrebitelskych-centier-spusta-spolocnu-webstranku-pre-europskych-spotrebitelov-na-domene-eccnet-eu\/\">Zobrazi\u0165 \u010dl\u00e1nok<\/a>","protected":false},"author":2,"featured_media":2500,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0},"categories":[23],"tags":[213,460,306,68,463,457,465,464,462,458,459,461],"_links":{"self":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts\/2499"}],"collection":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/comments?post=2499"}],"version-history":[{"count":4,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts\/2499\/revisions"}],"predecessor-version":[{"id":2505,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts\/2499\/revisions\/2505"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/media\/2500"}],"wp:attachment":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/media?parent=2499"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/categories?post=2499"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/tags?post=2499"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}