{"id":2231,"date":"2021-02-04T09:17:39","date_gmt":"2021-02-04T08:17:39","guid":{"rendered":"http:\/\/esc-sr.sk\/?p=2231"},"modified":"2024-06-13T15:17:18","modified_gmt":"2024-06-13T13:17:18","slug":"2020-skomplikoval-mnohym-spotrebitelom-zivot-neformalna-sprava-o-aktivitach-esc","status":"publish","type":"post","link":"https:\/\/esc-sr.sk\/novinky\/sprava-o-cinnosti-europskeho-spotrebitelskeho-centra-v-roku-2020\/","title":{"rendered":"Rok 2020 skomplikoval mnoh\u00fdm spotrebite\u013eom \u017eivot: neform\u00e1lna spr\u00e1va o aktivit\u00e1ch ESC"},"content":{"rendered":"<p><\/p>\r\n\r\n<p>Rok 2020 sa osobitne zap\u00ed\u0161e do hist\u00f3rie siete Eur\u00f3pskych spotrebite\u013esk\u00fdch centier ECC-Net. Osl\u00e1vili sme 15. rokov svojej \u010dinnosti po\u010das ktor\u00fdch bezplatn\u00fa pomoc a poradenstvo z\u00edskalo viac ako 1 mili\u00f3n spotrebite\u013eov. Z\u00e1rove\u0148 celosvetov\u00e1 pand\u00e9mia mala v\u00fdznamn\u00fd dopad aj na spotrebite\u013eov a od marca bol <a href=\"https:\/\/ec.europa.eu\/info\/live-work-travel-eu\/consumers\/resolve-your-consumer-complaint\/european-consumer-centres-network-ecc-net\/ecc-net-and-covid-19_sk?fbclid=IwAR2FDhM6XDONe0M1RBkhvAgNd7VWXRu5H-QYK1gJdAPMpZJfeMo7-QQ5ll8\" target=\"_blank\" rel=\"noreferrer noopener\" data-type=\"URL\">celkov\u00fd n\u00e1rast pr\u00edpadov v r\u00e1mci celej siete ECC-Net bezprecedentn\u00fd<\/a> . Museli sme prija\u0165 opatrenia, aby sme zvl\u00e1dli \u010fal\u0161ie pracovn\u00e9 za\u0165a\u017eenie. So zv\u00fd\u0161en\u00fdm n\u00e1porom ot\u00e1zok a pr\u00edpadov n\u00e1\u0161mu t\u00edmu od j\u00fala a\u017e do decembra pom\u00e1hali celkovo piati \u0161ikovn\u00ed st\u00e1\u017eisti (<strong>Denisa<\/strong>, <strong>Michal<\/strong>, <strong>Petra<\/strong>, <strong>Frederika <\/strong>a <strong>Simon<\/strong>).<\/p>\r\n\r\n\r\n\r\n<h3>Mimos\u00fadne rie\u0161enie sporov v \u010d\u00edslach<\/h3>\r\n\r\n\r\n\r\n<p>Ka\u017edoro\u010dne sa na n\u00e1s obracia viac a viac spotrebite\u013eov. V uplynulom roku ich bolo 2 708. Z toho 1703 pr\u00edpadov sme prijali na priame vybavenie a v ostatn\u00fdch sme spotrebite\u013eom poskytli poradenstvo, pr\u00edpadne nasmerovali na \u010fal\u0161\u00ed postup.<\/p>\r\n\r\n\r\n\r\n<p>V 427 pr\u00edpadoch sme pom\u00e1hali slovensk\u00fdm spotrebite\u013eom, ktor\u00ed sa nevedeli dom\u00f4c\u0165 svojich pr\u00e1v vo\u010di obchodn\u00edkom zo zahrani\u010dia. <strong>Je potrebn\u00e9 zd\u00f4razni\u0165, \u017ee ide o mimos\u00fadne rie\u0161enie zalo\u017een\u00e9 na dobrovo\u013enosti, a to v sporoch, v ktor\u00fdch si spotrebitelia nevedeli poradi\u0165 individu\u00e1lne alebo boli ich n\u00e1roky zo strany obchodn\u00edkov u\u017e raz zamietnut\u00e9.<\/strong> Z celkov\u00e9ho po\u010dtu 338 uzavret\u00fdch pr\u00edpadov sa v 60 percent\u00e1ch podarilo dospie\u0165 k zmierliv\u00e9mu rie\u0161eniu, 27 percent pr\u00edpadov sa nepodarilo ukon\u010di\u0165 (v 12 percent\u00e1ch zahrani\u010dn\u00ed obchodn\u00edci v\u00f4bec nereagovali na komunik\u00e1ciu z na\u0161ej strany a v 15 percent\u00e1ch sa nepodarilo docieli\u0165 zmierliv\u00e9 rie\u0161enie sporu) a zvy\u0161n\u00e9 pr\u00edpady boli uzatvoren\u00e9 z in\u00fdch d\u00f4vodov.<\/p>\r\n\r\n\r\n\r\n<p>Zahrani\u010dn\u00fdm spotrebite\u013eom, ktor\u00ed rie\u0161ili probl\u00e9m so slovensk\u00fdmi obchodn\u00edkmi sme pom\u00e1hali v 181 pr\u00edpadoch. V t\u00fdchto pr\u00edpadoch bola \u00faspe\u0161nos\u0165 ni\u017e\u0161ia, a to na \u00farovni 48 percent. V 22 percent\u00e1ch slovensk\u00ed pred\u00e1vaj\u00faci v\u00f4bec nereagovali na komunik\u00e1ciu z na\u0161ej strany a v 19 percent\u00e1ch n\u00e1m bolo doru\u010den\u00e9 vyjadrenie, no nepodarilo sa docieli\u0165 zmierliv\u00e9 rie\u0161enie sporu.<\/p>\r\n\r\n\r\n\r\n<p>Vzh\u013eadom na pand\u00e9miu sa pr\u00edpady t\u00fdkali najm\u00e4 probl\u00e9mov s\u00favisiacich s dopravou, dovolenkov\u00fdmi slu\u017ebami, ubytovan\u00edm a n\u00e1kupom tovarov a slu\u017eieb cez internet. Zauj\u00edmav\u00e1 je skuto\u010dnos\u0165, \u017ee celkovo takmer v 90 percent\u00e1ch v\u0161etk\u00fdch pr\u00edpadov boli tovary a slu\u017eby zak\u00fapen\u00e9 on-line.<\/p>\r\n\r\n\r\n\r\n<h3>Spotrebite\u013esk\u00e9 semin\u00e1re<\/h3>\r\n\r\n\r\n\r\n<p>Hoci rok 2020 od marca neprial aktivit\u00e1m, ktor\u00e9 zah\u0155\u0148aj\u00fa soci\u00e1lny kontakt, po\u010das prv\u00fdch mesiacov sa n\u00e1m podarilo zrealizova\u0165 7 vzdel\u00e1vac\u00edch semin\u00e1rov pre \u0161tudentov stredn\u00fdch \u0161k\u00f4l. V spotrebite\u013eskom vzdel\u00e1van\u00ed sme pokra\u010dovali aj on-line spotrebite\u013esk\u00fdm semin\u00e1rom pre \u0161tudentov z Obchodnej fakulty Ekonomickej univerzity v Bratislave.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-gallery columns-1 is-cropped\">\r\n<ul class=\"blocks-gallery-grid\">\r\n<li class=\"blocks-gallery-item\">\r\n<figure><img loading=\"lazy\" width=\"700\" height=\"486\" class=\"wp-image-2236\" src=\"http:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/82844489_2650941028337636_2256496557991919616_o-700x486.jpg\" alt=\"Seminar\" data-id=\"2236\" data-full-url=\"http:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/82844489_2650941028337636_2256496557991919616_o.jpg\" data-link=\"http:\/\/esc-sr.sk\/nezaradene\/sprava-o-cinnosti-europskeho-spotrebitelskeho-centra-v-roku-2020\/attachment\/82844489_2650941028337636_2256496557991919616_o\/\" srcset=\"https:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/82844489_2650941028337636_2256496557991919616_o-700x486.jpg 700w, https:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/82844489_2650941028337636_2256496557991919616_o-250x174.jpg 250w, https:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/82844489_2650941028337636_2256496557991919616_o-768x533.jpg 768w, https:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/82844489_2650941028337636_2256496557991919616_o.jpg 1080w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/figure>\r\n<\/li>\r\n<\/ul>\r\n<\/figure>\r\n\r\n\r\n\r\n<h3>Medzi internetov\u00fdmi obchodmi sa vo zv\u00fd\u0161enej miere za\u010dali vyskytova\u0165 \u201einternetov\u00e9 n\u00e1kupn\u00e9 gal\u00e9rie\u201c<\/h3>\r\n\r\n\r\n\r\n<p>Vo febru\u00e1ri sa na n\u00e1s vo v\u00e4\u010d\u0161om po\u010dte za\u010dali obraca\u0165 spotrebitelia oh\u013eadom problematick\u00fdch n\u00e1kupov z internetov\u00fdch obchodov (<a href=\"https:\/\/www.soi.sk\/sk\/informacie-pre-verejnost\/upozornenie-na-internetovy-obchod-www-lunzo-cz-www-lunzo-sk.soi\" target=\"_blank\" rel=\"noreferrer noopener\">lunzo.sk<\/a>, <a href=\"https:\/\/www.soi.sk\/sk\/informacie-pre-verejnost\/upozornenie-pre-spotrebitelov-internetovy-obchod-www-zozu-sk.soi\" target=\"_blank\" rel=\"noreferrer noopener\">zozu.sk<\/a> a mnoho \u010fal\u0161\u00edch), na ktor\u00e9 upozornila aj Slovensk\u00e1 obchodn\u00e1 in\u0161pekcia. S\u0165a\u017enosti sa naj\u010dastej\u0161ie t\u00fdkaj\u00fa doru\u010denia nekvalitn\u00e9ho tovaru a nere\u0161pektovania pr\u00e1va odst\u00fapi\u0165 od zmluvy v 14 d\u0148ovej lehote. Spolo\u010dn\u00fdm znakom t\u00fdchto e-shopov je skuto\u010dnos\u0165, \u017ee sa namiesto rie\u0161enia s\u0165a\u017enost\u00ed spotrebite\u013eov vyhov\u00e1rali na to, \u017ee funguj\u00fa ako internetov\u00e1 n\u00e1kupn\u00e1 gal\u00e9ria a \u017ee spotrebitelia maj\u00fa kontaktova\u0165 pred\u00e1vaj\u00facich z \u010c\u00edny. \u00dadaje o pred\u00e1vaj\u00facich z\u00e1kazn\u00edkom neposkytn\u00fa pred n\u00e1kupom a \u010dasto ani v pr\u00edpade probl\u00e9mov. Prev\u00e1dzkovatelia platforiem na v\u0161etky pr\u00edpady, s rie\u0161en\u00edm ktor\u00fdch sme ich oslovili, opakovane zasielali rovnak\u00e9 zamietav\u00e9 stanovisko, v ktorom sa odvol\u00e1vali na svoje v\u0161eobecn\u00e9 obchodn\u00e9 podmienky. V nich sa uv\u00e1dza, \u017ee s\u00fa iba prev\u00e1dzkovate\u013eom internetovej gal\u00e9rie a predaj tovaru iba sprostredk\u00favaj\u00fa.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-gallery columns-1 is-cropped\">\r\n<ul class=\"blocks-gallery-grid\">\r\n<li class=\"blocks-gallery-item\">\r\n<figure><img loading=\"lazy\" width=\"700\" height=\"875\" class=\"wp-image-2237\" src=\"http:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/83567734_2672657782832627_4966074773726560256_o-700x875.jpg\" alt=\"vystava\" data-id=\"2237\" srcset=\"https:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/83567734_2672657782832627_4966074773726560256_o-700x875.jpg 700w, https:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/83567734_2672657782832627_4966074773726560256_o-250x313.jpg 250w, https:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/83567734_2672657782832627_4966074773726560256_o-768x960.jpg 768w, https:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/83567734_2672657782832627_4966074773726560256_o-1229x1536.jpg 1229w, https:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/83567734_2672657782832627_4966074773726560256_o.jpg 1440w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/>\r\n<figcaption class=\"blocks-gallery-item__caption\">ITF Slovakiatour 2020<\/figcaption>\r\n<\/figure>\r\n<\/li>\r\n<\/ul>\r\n<\/figure>\r\n\r\n\r\n\r\n<h3>Koronav\u00edrus skomplikoval mnoh\u00fdm spotrebite\u013eom cestovate\u013esk\u00e9 pl\u00e1ny<\/h3>\r\n\r\n\r\n\r\n<p>Koncom janu\u00e1ra sme sa po 1. raz z\u00fa\u010dastnili aj na medzin\u00e1rodnom ve\u013etrhu cestovn\u00e9ho ruchu ITF Slovakiatour 2020, kde sme poskytovali inform\u00e1cie ako sa pripravi\u0165 a \u010do robi\u0165 v situ\u00e1ci\u00e1ch, ktor\u00e9 sa m\u00f4\u017eu vyskytn\u00fa\u0165 v s\u00favislosti s dovolenkou v zahrani\u010d\u00ed. Netu\u0161ili sme, ak\u00fdm v\u00fdznamn\u00fdm sp\u00f4sobom skomplikuje \u0161\u00edriaci sa koronav\u00edrus mnoh\u00fdm spotrebite\u013eom cestovate\u013esk\u00e9 pl\u00e1ny.<\/p>\r\n\r\n\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n\r\n\r\n<p>Po prepuknut\u00ed pand\u00e9mie bolo ve\u013ea letov zru\u0161en\u00fdch v d\u00f4sledku zaveden\u00fdch opatren\u00ed \u010dlensk\u00fdch \u0161t\u00e1tov, ktor\u00e9 podstatne obmedzili cestovanie. Sie\u0165 ECC-Net kontaktovali spotrebitelia, ktor\u00ed boli v tom \u010dase v zahrani\u010d\u00ed, preto\u017ee im leteck\u00e1 spolo\u010dnos\u0165 zru\u0161ila let. Sna\u017eili sa zisti\u0165, ak\u00e9 s\u00fa ich n\u00e1roky a ako maj\u00fa v t\u00fdchto situ\u00e1ci\u00e1ch postupova\u0165. Niektor\u00e9 leteck\u00e9 spolo\u010dnosti dodnes odmietaj\u00fa svojim z\u00e1kazn\u00edkom vr\u00e1ti\u0165 platby za lety zru\u0161en\u00e9 v roku 2020 a r\u00f4znymi obchodn\u00fdmi praktikami sa ich sna\u017eia prin\u00fati\u0165 k tomu, aby ako n\u00e1hradu akceptovali poukazy.<\/p>\r\n\r\n\r\n\r\n<p>Celosvetov\u00e1 pand\u00e9mia ochorenia COVID-19 sp\u00f4sobila, \u017ee v mnoh\u00fdch \u010dlensk\u00fdch \u0161t\u00e1toch do\u0161lo k prijatiu \u0161peci\u00e1lnych pr\u00e1vnych predpisov, ktor\u00fdch cie\u013eom je z\u00e1chrana odvetvia cestovn\u00e9ho ruchu. Negat\u00edvnymid\u00f4sledkami, ktor\u00e9 tieto \u00fapravy priniesli je v\u0161ak aj znepreh\u013eadnenie n\u00e1rokov ako aj r\u00f4zny v\u00fdklad pr\u00e1v a povinnost\u00ed tak zo strany spotrebite\u013eov, ako aj cestovn\u00fdch kancel\u00e1ri\u00ed a agent\u00far.<\/p>\r\n\r\n\r\n\r\n<p>Taktie\u017e kult\u00farne in\u0161tit\u00facie boli n\u00faten\u00e9 uzavrie\u0165 svoje br\u00e1ny a organiz\u00e1tori podujat\u00ed museli pl\u00e1novan\u00e9 podujatia zru\u0161i\u0165. Mnoh\u00e9 \u010dlensk\u00e9 \u0161t\u00e1ty preto prijali nov\u00e9 pr\u00e1vne \u00fapravy t\u00fdkaj\u00face sa vr\u00e1tenia pe\u0148az\u00ed za nevyu\u017eit\u00e9 vstupenky. Od na\u0161ich partnersk\u00fdch centier sme<a href=\"https:\/\/esc-sr.sk\/novinky\/koronavirus-vstupenky-na-zrusene-podujatia-v-zahranici\/\" target=\"_blank\" rel=\"noreferrer noopener\"> zosumarizovali inform\u00e1cie o t\u00fdchto \u00faprav\u00e1ch<\/a>, a to najm\u00e4 v okolit\u00fdch krajin\u00e1ch a spotrebite\u013eom sme radili aj oh\u013eadom t\u00fdchto situ\u00e1ci\u00ed.<\/p>\r\n\r\n\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n\r\n\r\n<h3>Podvody s\u00a0ochrann\u00fdmi pom\u00f4ckami<\/h3>\r\n\r\n\r\n\r\n<p class=\"has-normal-font-size\">Okrem odpovedania na ot\u00e1zky sme upozor\u0148ovali spotrebite\u013eov na podvodn\u00e9 farmaceutick\u00e9 v\u00fdrobky, falo\u0161n\u00e9 ochrann\u00e9 masky, dezinfek\u010dn\u00e9 prostriedky a in\u00e9 podvody s\u00favisiace s pand\u00e9miou ochorenia COVID-19. Mimoriadna situ\u00e1cia radik\u00e1lne zv\u00fd\u0161ila dopyt po ochrann\u00fdch pom\u00f4ckach a dezinfek\u010dn\u00fdch g\u00e9loch, \u010do viedlo k rap\u00eddnemu zv\u00fd\u0161eniu cien. Z uveden\u00fdch produktov sa navy\u0161e stal nedostatkov\u00fd tovar. T\u00fato situ\u00e1ciu vyu\u017eili aj r\u00f4zne internetov\u00e9 obchody, ktor\u00e9 od spotrebite\u013eov prijali platby, za predra\u017een\u00e9 r\u00fa\u0161ka, respir\u00e1tory alebo dezinfek\u010dn\u00e9 prostriedky, no spotrebite\u013eom objedn\u00e1vky nedodali. Ozvali sa n\u00e1m spotrebitelia, ktor\u00ed si objednali dezinfek\u010dn\u00e9 prostriedky na ruky, av\u0161ak vo vn\u00fatri balenia bola voda, \u010di in\u00e1 tekutina. O r\u00f4znych internetov\u00fdch podvodoch sme celoro\u010dne informovali aj prostredn\u00edctvom na\u0161ich profilov na soci\u00e1lnych sie\u0165ach. Tak\u00e9to e-shopy s\u00fa zaraden\u00e9 do <a href=\"https:\/\/www.soi.sk\/files\/rizikov%C3%A9%20eshopy_2.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">zoznamu rizikov\u00fdch, ktor\u00fd vedie a aktualizuje Slovensk\u00e1 obchodn\u00e1 in\u0161pekcia<\/a>.<\/p>\r\n\r\n\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n\r\n\r\n<h3>Ka\u017ed\u00fd progres m\u00e1 svoju cenu<\/h3>\r\n\r\n\r\n\r\n<p>Pand\u00e9mia presunula na\u0161e ka\u017edodenn\u00e9 aktivity do online prostredia a spotrebitelia po\u010das n\u00faten\u00e9ho pobytu v dom\u00e1cnosti za\u010dali vo zv\u00fd\u0161enej miere pou\u017e\u00edva\u0165 internetov\u00e9 slu\u017eby. Aj tento stav si ob\u013e\u00fabili podvodn\u00edci, ktor\u00ed sa sna\u017eia r\u00f4znymi met\u00f3dami vyl\u00e1ka\u0165 od spotrebite\u013eov peniaze a osobn\u00e9 \u00fadaje.<\/p>\r\n\r\n\r\n\r\n<p>V roku 2020 sme participovali na aktivite siete ECC-Net \u201e<a href=\"https:\/\/esc-sr.sk\/novinky\/safer-streaming-ako-sa-vyhnut-hrozbam-spojenym-s-podvodnymi-streamovacimi-sluzbami\/\" target=\"_blank\" rel=\"noreferrer noopener\">Safer Streaming<\/a>\u201c, ktor\u00e1 zozbierala naj\u010dastej\u0161ie met\u00f3dy vyu\u017e\u00edvan\u00e9 internetov\u00fdmi podvodn\u00edkmi.<\/p>\r\n\r\n\r\n\r\n<p>Na soci\u00e1lnych sie\u0165ach sme sa sna\u017eili spotrebite\u013eov povzbudi\u0165 a zv\u00fd\u0161i\u0165 ich z\u00e1ujem o aktu\u00e1lne t\u00e9my. Spotrebite\u013eov sme upozor\u0148ovali na zv\u00fd\u0161en\u00e9 riziko podvodov po\u010das n\u00e1kupn\u00fdch sviatkov ako Black Friday alebo zvy\u0161ovali povedomie o r\u00f4znych kampaniach. Venovali sme sa t\u00e9mam ako napr. Eur\u00f3psky t\u00fd\u017ede\u0148 mobility, \u010di ekologickej\u0161ie n\u00e1kupn\u00e9 spr\u00e1vanie. V tejto s\u00favislosti sme zrealizovali celkovo 9 s\u00fa\u0165a\u017e\u00ed o vecn\u00e9 ceny (powerbanky, \u0161portov\u00e9 \u0161atky, eko ta\u0161ky a bluetooth reproduktory).<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-group\">\r\n<div class=\"wp-block-group__inner-container\">\r\n<figure class=\"wp-block-gallery columns-3 is-cropped\">\r\n<ul class=\"blocks-gallery-grid\">\r\n<li class=\"blocks-gallery-item\">\r\n<figure><img loading=\"lazy\" width=\"700\" height=\"525\" class=\"wp-image-2238\" src=\"http:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/99157951_2947543588677377_596543765976449024_n-700x525.jpg\" alt=\"Powerbanka\" data-id=\"2238\" data-full-url=\"http:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/99157951_2947543588677377_596543765976449024_n.jpg\" data-link=\"http:\/\/esc-sr.sk\/?attachment_id=2238\" srcset=\"https:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/99157951_2947543588677377_596543765976449024_n-700x525.jpg 700w, https:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/99157951_2947543588677377_596543765976449024_n-250x188.jpg 250w, https:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/99157951_2947543588677377_596543765976449024_n-768x576.jpg 768w, https:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/99157951_2947543588677377_596543765976449024_n.jpg 780w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/figure>\r\n<\/li>\r\n<li class=\"blocks-gallery-item\">\r\n<figure><img loading=\"lazy\" width=\"700\" height=\"334\" class=\"wp-image-2239\" src=\"http:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/108094652_3075595762538825_7249618543863504864_o-700x334.jpg\" alt=\"Bluetooth reproduktor\" data-id=\"2239\" data-full-url=\"http:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/108094652_3075595762538825_7249618543863504864_o.jpg\" data-link=\"http:\/\/esc-sr.sk\/?attachment_id=2239\" srcset=\"https:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/108094652_3075595762538825_7249618543863504864_o-700x334.jpg 700w, https:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/108094652_3075595762538825_7249618543863504864_o-250x119.jpg 250w, https:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/108094652_3075595762538825_7249618543863504864_o-768x367.jpg 768w, https:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/108094652_3075595762538825_7249618543863504864_o.jpg 1061w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/figure>\r\n<\/li>\r\n<li class=\"blocks-gallery-item\">\r\n<figure><img loading=\"lazy\" width=\"700\" height=\"638\" class=\"wp-image-2240\" src=\"http:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/119595545_3279300668834999_5859766822459936044_o-700x638.jpg\" alt=\"Tyzden mobility\" data-id=\"2240\" data-full-url=\"http:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/119595545_3279300668834999_5859766822459936044_o.jpg\" data-link=\"http:\/\/esc-sr.sk\/?attachment_id=2240\" srcset=\"https:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/119595545_3279300668834999_5859766822459936044_o-700x638.jpg 700w, https:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/119595545_3279300668834999_5859766822459936044_o-250x228.jpg 250w, https:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/119595545_3279300668834999_5859766822459936044_o-768x699.jpg 768w, https:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/119595545_3279300668834999_5859766822459936044_o-1536x1399.jpg 1536w, https:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/119595545_3279300668834999_5859766822459936044_o.jpg 1749w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/figure>\r\n<\/li>\r\n<\/ul>\r\n<\/figure>\r\n<\/div>\r\n<\/div>\r\n\r\n\r\n\r\n<p>Aj v roku 2020 sme medzi spotrebite\u013eov prostredn\u00edctvom spolupr\u00e1ce so spotrebite\u013esk\u00fdmi organiz\u00e1ciami, zdru\u017eeniami a organiz\u00e1ciami zdru\u017euj\u00facimi seniorov distribuovali pribli\u017ene 20 000 minidi\u00e1rov na tento rok s cenn\u00fdmi inform\u00e1ciami z ochrany spotrebite\u013ea.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-gallery columns-1 is-cropped\">\r\n<ul class=\"blocks-gallery-grid\">\r\n<li class=\"blocks-gallery-item\">\r\n<figure><img loading=\"lazy\" width=\"700\" height=\"700\" class=\"wp-image-2244\" src=\"http:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/146129448_809008696352553_5716084057178647827_n-1-700x700.jpg\" alt=\"\" data-id=\"2244\" srcset=\"https:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/146129448_809008696352553_5716084057178647827_n-1-700x700.jpg 700w, https:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/146129448_809008696352553_5716084057178647827_n-1-250x250.jpg 250w, https:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/146129448_809008696352553_5716084057178647827_n-1-150x150.jpg 150w, https:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/146129448_809008696352553_5716084057178647827_n-1-768x768.jpg 768w, https:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/146129448_809008696352553_5716084057178647827_n-1-100x100.jpg 100w, https:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/146129448_809008696352553_5716084057178647827_n-1.jpg 945w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/>\r\n<figcaption class=\"blocks-gallery-item__caption\">Odovzd\u00e1vanie minidi\u00e1rov 2021<\/figcaption>\r\n<\/figure>\r\n<\/li>\r\n<\/ul>\r\n<\/figure>\r\n\r\n\r\n\r\n<p>V r\u00e1mci spolo\u010dn\u00fdch on-line stretnut\u00ed sme napr\u00edklad s Eur\u00f3pskym spotrebite\u013esk\u00fdm centrom v \u010ceskej republike rie\u0161ili spolo\u010dn\u00fd postup v pr\u00edpade n\u00e1kupn\u00fdch gal\u00e9ri\u00ed, problematick\u00e9 pr\u00edpady, \u010di bud\u00facnos\u0165 spotrebite\u013esk\u00e9ho vzdel\u00e1vania.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-gallery columns-1 is-cropped\">\r\n<ul class=\"blocks-gallery-grid\">\r\n<li class=\"blocks-gallery-item\">\r\n<figure><img loading=\"lazy\" width=\"700\" height=\"394\" class=\"wp-image-2245\" src=\"https:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/124671375_3442840482481016_1422261783410550311_o-1-700x394.jpg\" alt=\"\" data-id=\"2245\" data-full-url=\"https:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/124671375_3442840482481016_1422261783410550311_o-1.jpg\" data-link=\"https:\/\/esc-sr.sk\/?attachment_id=2245\" srcset=\"https:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/124671375_3442840482481016_1422261783410550311_o-1-700x394.jpg 700w, https:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/124671375_3442840482481016_1422261783410550311_o-1-250x141.jpg 250w, https:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/124671375_3442840482481016_1422261783410550311_o-1-768x432.jpg 768w, https:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/124671375_3442840482481016_1422261783410550311_o-1-1536x864.jpg 1536w, https:\/\/esc-sr.sk\/wp-content\/uploads\/2021\/02\/124671375_3442840482481016_1422261783410550311_o-1.jpg 1920w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/figure>\r\n<\/li>\r\n<\/ul>\r\n<\/figure>\r\n\r\n<p><\/p>","protected":false},"excerpt":{"rendered":"Rok 2020 sa osobitne zap\u00ed\u0161e do hist\u00f3rie siete Eur\u00f3pskych spotrebite\u013esk\u00fdch centier ECC-Net. Osl\u00e1vili sme 15. rokov svojej \u010dinnosti po\u010das ktor\u00fdch &#8230;<br \/><a class=\"btn btn-border btn-small btn-margin\" title=\"Pre\u010d\u00edtajte si cel\u00fd \u010dl\u00e1nok\" href=\"https:\/\/esc-sr.sk\/novinky\/sprava-o-cinnosti-europskeho-spotrebitelskeho-centra-v-roku-2020\/\">Zobrazi\u0165 \u010dl\u00e1nok<\/a>","protected":false},"author":2,"featured_media":2251,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0},"categories":[23],"tags":[387,388,391,390,389,172,392],"_links":{"self":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts\/2231"}],"collection":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/comments?post=2231"}],"version-history":[{"count":22,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts\/2231\/revisions"}],"predecessor-version":[{"id":2982,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts\/2231\/revisions\/2982"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/media\/2251"}],"wp:attachment":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/media?parent=2231"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/categories?post=2231"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/tags?post=2231"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}