{"id":1994,"date":"2020-07-20T14:35:24","date_gmt":"2020-07-20T12:35:24","guid":{"rendered":"http:\/\/esc-sr.sk\/?p=1994"},"modified":"2020-07-22T15:08:20","modified_gmt":"2020-07-22T13:08:20","slug":"koronavirus-prava-cestujucich-leteckej-doprave","status":"publish","type":"post","link":"https:\/\/esc-sr.sk\/novinky\/koronavirus-prava-cestujucich-v-leteckej-doprave\/","title":{"rendered":"Koronav\u00edrus: Pr\u00e1va cestuj\u00facich v leteckej doprave"},"content":{"rendered":"<p><\/p>\n<p>V tomto roku boli eur\u00f3psky dopravn\u00fd priemysel a cestuj\u00faci silno zasiahnut\u00ed vypuknut\u00edm pand\u00e9mie zapr\u00ed\u010dinenej ochoren\u00edm Covid-19.\u00a0Ochrann\u00e9 opatrenia prijat\u00e9 jednotliv\u00fdmi vl\u00e1dami sp\u00f4sobili, \u017ee sektor leteckej dopravy je jedn\u00fdm z\u00a0najviac postihnut\u00fdch odvetv\u00ed. \u0160\u00edriaci sa koronav\u00edrus sp\u00f4sobil zru\u0161enie ve\u013ek\u00e9ho po\u010dtu letov. Situ\u00e1cia bola nepr\u00edjemn\u00e1 aj pre mno\u017estvo cestuj\u00facich, ktor\u00ed museli cestovn\u00e9 pl\u00e1ny zru\u0161i\u0165 alebo rad\u0161ej prevent\u00edvne odlo\u017ei\u0165. Niektor\u00e9 krajiny u\u017e uvo\u013e\u0148uj\u00fa ochrann\u00e9 opatrenia a po\u010dty letov st\u00fapaj\u00fa. Zosumarizovali sme preto situ\u00e1cie, v ktor\u00fdch sa ako cestuj\u00faci v leteckej doprave m\u00f4\u017eete v s\u00fa\u010dasnosti ocitn\u00fa\u0165.<\/p>\n<h2>\u010co robi\u0165 ak sa na letisko nem\u00f4\u017eete dosta\u0165<\/h2>\n<p>V\u00a0pr\u00edpade, ak v\u00e1m leteck\u00e1 spolo\u010dnos\u0165 let nezru\u0161ila, av\u0161ak na letisko sa nem\u00f4\u017eete dostavi\u0165 z\u00a0objekt\u00edvnych d\u00f4vodov (uzatvorenie hran\u00edc \u0161t\u00e1tom, na ktor\u00e9ho \u00fazem\u00ed sa letisko nach\u00e1dza), odpor\u00fa\u010dame v\u00e1m, aby ste sa v\u00a0prvom rade obozn\u00e1mili s\u00a0podmienkami leteck\u00e9ho dopravcu, ktor\u00fdmi je potrebn\u00e9 sa riadi\u0165. Vzh\u013eadom na vzniknut\u00fa situ\u00e1ciu m\u00f4\u017eu leteck\u00e9 spolo\u010dnosti osobitne upravi\u0165 n\u00e1roky cestuj\u00facich, ktor\u00ed nebud\u00fa m\u00f4c\u0165 vyu\u017ei\u0165 letenku z\u00a0d\u00f4vodu opatren\u00ed, prijat\u00fdch na zabr\u00e1nenie \u0161\u00edrenia koronav\u00edrusu.<\/p>\n<h2>Prevent\u00edvne zru\u0161ene rezerv\u00e1cie<\/h2>\n<p>Ak ste sa z d\u00f4vodnej obavy z koronav\u00edrusu rozhodli nevyu\u017ei\u0165 va\u0161u letenku, m\u00f4\u017eete po\u017eiada\u0165 leteck\u00e9ho dopravcu o zru\u0161enie va\u0161ej rezerv\u00e1cie. Na jej zru\u0161enie sa uplat\u0148uj\u00fa v\u0161eobecn\u00e9 prepravn\u00e9 podmienky dopravcu. Mo\u017enos\u0165 bezplatn\u00e9ho zru\u0161enia letu si preto overte priamo u leteckej spolo\u010dnosti, s ktorou ste mali letie\u0165.<\/p>\n<p>Niektor\u00e9 leteck\u00e9 spolo\u010dnosti z d\u00f4vodu mimoriadnej situ\u00e1cie umo\u017e\u0148uj\u00fa cestuj\u00facim bezplatn\u00fa zmenu term\u00ednu rezerv\u00e1cie alebo bezplatn\u00e9 zru\u0161enie letenky. Tieto opatrenia vych\u00e1dzaj\u00fa z obchodnej politiky jednotliv\u00fdch dopravcov.<\/p>\n<p>Pokia\u013e leteck\u00fd dopravca vo svojich\u00a0podmienkach tak\u00e9 ustanovenia nem\u00e1, cestuj\u00faci m\u00f4\u017ee kontaktova\u0165 leteck\u00e9ho dopravcu, vysvetli\u0165 mu situ\u00e1ciu a\u00a0pok\u00fasi\u0165 sa o\u00a0dohodu, predmetom ktorej bude stornovanie letenky alebo prelo\u017eenie letu na neskor\u0161ie obdobie.<\/p>\n<h2>Leteck\u00e1 spolo\u010dnos\u0165 zru\u0161ila let a\u00a0namiesto pe\u0148az\u00ed pon\u00faka voucher<\/h2>\n<p>V tomto pr\u00edpade ide o zru\u0161enie letu zo strany leteckej spolo\u010dnosti (\u010dl. 5 eur\u00f3pskeho nariadenia 261\/2004) a cestuj\u00faci maj\u00fa pr\u00e1vo vyu\u017ei\u0165 jednu z nasledovn\u00fdch mo\u017enost\u00ed:<\/p>\n<ul>\n<li>n\u00e1rok na vr\u00e1tenie 100% ceny letenky<\/li>\n<\/ul>\n<p>alebo<\/p>\n<ul>\n<li>n\u00e1rok na n\u00e1hradn\u00fd let.<\/li>\n<\/ul>\n<p>V\u00fdberom jednej z alternat\u00edv automaticky str\u00e1cate n\u00e1rok na druh\u00fa.<\/p>\n<p>Ako cestuj\u00faci m\u00e1te pr\u00e1vo vybra\u0165 si, \u010di chcete vr\u00e1ti\u0165 peniaze alebo poukaz. To plat\u00ed vo v\u0161etk\u00fdch typoch dopravy pre zru\u0161en\u00e9 cestovn\u00e9 l\u00edstky &#8211; letenky, l\u00edstky na vlak, autobus, autokar alebo trajekt.<\/p>\n<p>Pod\u013ea\u00a0<a href=\"https:\/\/ec.europa.eu\/info\/sites\/info\/files\/recommendation_vouchers_sk.pdf\">odpor\u00fa\u010dania \u00a0Eur\u00f3pskej komisie<\/a>\u00a0by mali ma\u0165 poukazy minim\u00e1lnu dobu platnosti jeden rok a ak ich nevyu\u017eijete, musia v\u00e1m by\u0165 vr\u00e1ten\u00e9 peniaze.<\/p>\n<h2>Pr\u00e1va cestuj\u00facich v leteckej doprave pod\u013ea nariadenia<\/h2>\n<p>Pr\u00e1va cestuj\u00facich v leteckej doprave upravuje <a href=\"https:\/\/eur-lex.europa.eu\/legal-content\/SK\/TXT\/?uri=CELEX%3A32004R0261\">nariadenie\u00a0(ES) \u010d. 261\/2004<\/a>, ktor\u00e9\u00a0sa uplat\u0148uje na nasleduj\u00face situ\u00e1cie:<\/p>\n<ul>\n<li>lety v r\u00e1mci kraj\u00edn E\u00da<\/li>\n<li>lety z kraj\u00edn E\u00da smeruj\u00face mimo E\u00da<\/li>\n<li>lety z kraj\u00edn mimo E\u00da smeruj\u00face do krajiny E\u00da, ak ich prev\u00e1dzkuje leteck\u00fd dopravca so s\u00eddlom v E\u00da<\/li>\n<\/ul>\n<p>Nariadenie upravuje va\u0161e pr\u00e1va v pr\u00edpade zru\u0161enia letu, ve\u013ek\u00e9ho me\u0161kania \u010di odmietnutia n\u00e1stupu do lietadla.<\/p>\n<h3>Viac o pr\u00e1vach cestuj\u00facich v leteckej doprave sa dozviete v na\u0161om videu<\/h3>\n<div style=\"width: 900px;\" class=\"wp-video\"><!--[if lt IE 9]><script>document.createElement('video');<\/script><![endif]-->\n<video class=\"wp-video-shortcode\" id=\"video-1994-1\" width=\"900\" height=\"506\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"http:\/\/esc-sr.sk\/wp-content\/uploads\/2020\/07\/video_apr_sl.mp4?_=1\" \/><a href=\"http:\/\/esc-sr.sk\/wp-content\/uploads\/2020\/07\/video_apr_sl.mp4\">http:\/\/esc-sr.sk\/wp-content\/uploads\/2020\/07\/video_apr_sl.mp4<\/a><\/video><\/div>\n<h2>\u00a0<\/h2>\n<h2>Leteck\u00ed dopravcovia na ktor\u00fdch sa nevz\u0165ahuje nariadenie<\/h2>\n<p>Existuj\u00fa aj cestuj\u00faci, na ktor\u00fdch sa nevz\u0165ahuje nariadenie (ES) \u010d. 261\/2004. T\u00fdka sa to napr\u00edklad\u00a0cestuj\u00facich, ktor\u00ed si rezervovali lety od leteckej spolo\u010dnosti so s\u00eddlom mimo kraj\u00edn E\u00da. Nie je jasn\u00e9, \u010di by t\u00edto cestuj\u00faci mohli po\u017eiada\u0165 o n\u00e1hradu alebo presmerovanie, ak leteck\u00fd dopravca zru\u0161il svoj let \/ lety. V pr\u00edpade k\u00fapy letenky od leteck\u00e9ho dopravcu z tretej krajiny, venujte zv\u00fd\u0161en\u00fa pozornos\u0165 v\u0161eobecn\u00fdm prepravn\u00fdm podmienkam konkr\u00e9tneho dopravcu.<\/p>\n<h2>\u00a0<\/h2>\n<p>&nbsp;<\/p>\n<p><\/p>","protected":false},"excerpt":{"rendered":"V tomto roku boli eur\u00f3psky dopravn\u00fd priemysel a cestuj\u00faci silno zasiahnut\u00ed vypuknut\u00edm pand\u00e9mie zapr\u00ed\u010dinenej ochoren\u00edm Covid-19.\u00a0Ochrann\u00e9 opatrenia prijat\u00e9 jednotliv\u00fdmi vl\u00e1dami &#8230;<br \/><a class=\"btn btn-border btn-small btn-margin\" title=\"Pre\u010d\u00edtajte si cel\u00fd \u010dl\u00e1nok\" href=\"https:\/\/esc-sr.sk\/novinky\/koronavirus-prava-cestujucich-v-leteckej-doprave\/\">Zobrazi\u0165 \u010dl\u00e1nok<\/a>","protected":false},"author":2,"featured_media":1998,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0},"categories":[23],"tags":[346,325,135,378,379,351],"_links":{"self":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts\/1994"}],"collection":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/comments?post=1994"}],"version-history":[{"count":2,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts\/1994\/revisions"}],"predecessor-version":[{"id":1999,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts\/1994\/revisions\/1999"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/media\/1998"}],"wp:attachment":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/media?parent=1994"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/categories?post=1994"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/tags?post=1994"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}