{"id":1933,"date":"2020-04-29T16:07:46","date_gmt":"2020-04-29T14:07:46","guid":{"rendered":"http:\/\/esc-sr.sk\/?p=1933"},"modified":"2020-04-29T16:08:47","modified_gmt":"2020-04-29T14:08:47","slug":"co-robit-ked-mimosudne-riesenie-sporov-nefunguje","status":"publish","type":"post","link":"https:\/\/esc-sr.sk\/novinky\/co-robit-ked-mimosudne-riesenie-sporov-nefunguje\/","title":{"rendered":"\u010co robi\u0165, ke\u010f mimos\u00fadne rie\u0161enie sporov nefunguje?"},"content":{"rendered":"
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Mimos\u00fadne rie\u0161enie sporov m\u00e1 svoje limity a sieti eur\u00f3pskych spotrebite\u013esk\u00fdch centier ECC-Net sa nie v\u017edy podar\u00ed dosiahnu\u0165 zmierliv\u00e9 vyrie\u0161enie sporu. Spotrebitelia maj\u00fa v t\u00fdchto pr\u00edpadoch aj in\u00e9 alternat\u00edvy, ktor\u00e9 s\u00fa pomerne r\u00fdchle a\u00a0finan\u010dne dostupn\u00e9, pri\u010dom potreba pr\u00e1vneho zast\u00fapenia nie je nutn\u00e1.<\/p>\n
Jednou z t\u00fdchto mo\u017enost\u00ed ako vyrie\u0161i\u0165 spor so zahrani\u010dn\u00fdm obchodn\u00edkom je eur\u00f3pske konanie vo veciach s n\u00edzkou hodnotou sporu. Ide o s\u00fadne konanie, ktor\u00e9 spravidla prebieha p\u00edsomnou formou. Rozsudok vydan\u00fd v\u00a0tomto konan\u00ed je automatick\u00fd platn\u00fd v ostatn\u00fdch \u010dlensk\u00fdch \u0161t\u00e1toch E\u00da a vo\u010di jeho uznaniu v z\u00e1sade nemo\u017eno namieta\u0165.<\/p>\n
Cez eur\u00f3pske konanie s n\u00edzkou hodnotou sporu si m\u00f4\u017eete uplatni\u0165 n\u00e1hradu za \u0161kodu alebo ujmu, ktor\u00e1 V\u00e1m vznikla pri k\u00fape tovaru alebo vyu\u017eit\u00ed slu\u017eby v akomko\u013evek \u010dlenskom \u0161t\u00e1te E\u00da s v\u00fdnimkou D\u00e1nska a Ve\u013ekej Brit\u00e1nie, ktor\u00e1 je v procese vyst\u00fapenia z E\u00da. Aby ste tento postup mohli vyu\u017ei\u0165, v\u00fd\u0161ka va\u0161ej poh\u013ead\u00e1vky mus\u00ed by\u0165 do 5 000 EUR. Konanie m\u00f4\u017eete za\u010da\u0165 na miestne pr\u00edslu\u0161nom s\u00fade v obvode v\u00e1\u0161ho bydliska.\u00a0<\/p>\n
V\u00fdnimku predstavuj\u00fa spory t\u00fdkaj\u00face sa leteckej dopravy. Vtedy m\u00f4\u017eete za\u010da\u0165 konanie na s\u00fade pod\u013ea miesta odletu, pr\u00edletu alebo v mieste s\u00eddla dopravcu.<\/p>\n
V\u0161etky formul\u00e1re <\/a>aj s\u00a0vysvetlivkami ku jednotliv\u00fdm bodom s\u00fa dostupn\u00e9 on-line a\u00a0pr\u00edpadn\u00e9 nezrovnalosti objas\u0148uj\u00fa podrobne spracovan\u00e9 pr\u00edru\u010dky, ktor\u00e9 si m\u00f4\u017eete stiahnu\u0165<\/a>.<\/p>\n Cestu zjednodu\u0161en\u00e9ho eur\u00f3pskeho konania si vybral aj spotrebite\u013e Norbert. Minul\u00fd rok si objednal u ma\u010farsk\u00e9ho dod\u00e1vate\u013ea skri\u0148u na mieru. Po istom \u010dase spozoroval na v\u00fdrobku prejavuj\u00face sa vady. Kompenz\u00e1ciu sa sna\u017eil uplatni\u0165 v reklama\u010dnom konan\u00ed. \u017dia\u013e ne\u00faspe\u0161ne.\u00a0<\/p>\n Medzi dod\u00e1vate\u013eom a spotrebite\u013eom nedo\u0161lo ku konsenzu v danom spore. Spotrebite\u013e sa nedomohol n\u00e1pravy ani prostredn\u00edctvom siete eur\u00f3pskych spotrebite\u013esk\u00fdch centier ECC-Net, preto sme p\u00e1novi Norbertovi odporu\u010dili zv\u00e1\u017ei\u0165 podanie n\u00e1vrhu na s\u00fad.\u00a0<\/p>\n O nieko\u013eko mesiacov po na\u0161om odpor\u00fa\u010dan\u00ed n\u00e1s spotrebite\u013e informoval, \u017ee s\u00fad rozhodol v jeho prospech a priznal mu kompenz\u00e1ciu, no nevie \u010do \u010falej. Odporu\u010dili sme mu aby pred\u00e1vaj\u00faceho e-mailom alebo p\u00edsomne vyzval na \u00fahradu s\u00fadom priznanej poh\u013ead\u00e1vky a o nieko\u013eko dn\u00ed\u00a0 mu bola platba uhraden\u00e1.<\/p>\n Niekedy to nie je tak\u00e9 jednoduch\u00e9 a stretli sme sa u\u017e aj s pr\u00edpadmi, v ktor\u00fdch obchodn\u00edci nere\u0161pektovali ani rozhodnutie s\u00fadu a v\u00fdzvy spotrebite\u013ea na\u010falej ignorovali.\u00a0V tak\u00fdchto situ\u00e1ci\u00e1ch m\u00f4\u017eeme obchodn\u00edka op\u00e4\u0165 oslovi\u0165 a vysvetli\u0165 d\u00f4sledky, ktor\u00e9 s\u00fa spojen\u00e9 s ignorovan\u00edm s\u00fadneho rozhodnutia alebo poskytn\u00fa\u0165 inform\u00e1cie o rozli\u010dn\u00fdch sp\u00f4soboch, ktor\u00e9 pom\u00f4\u017eu dosiahnu\u0165\u00a0v\u00fdkon s\u00fadneho rozhodnutia.<\/p>\n S\u00fad po doru\u010den\u00ed v\u00e1\u0161ho n\u00e1vrhu do 14 dn\u00ed odo\u0161le k\u00f3piu n\u00e1vrhu protistrane, ktor\u00e1 ma 30 d\u0148ov\u00fa lehotu na vyjadrenie. Vyjadrenie protistrany v\u00e1m s\u00fad do 14 dn\u00ed za\u0161le na vedomie.<\/p>\n N\u00e1sledne do 30 dn\u00ed od odo d\u0148a prijatia pr\u00edpadnej odpovede odporcu m\u00f4\u017ee s\u00fad vo veci<\/p>\n Vydan\u00fd rozsudok je automatick\u00fd platn\u00fd v ostatn\u00fdch \u010dlensk\u00fdch \u0161t\u00e1toch E\u00da a vo\u010di jeho uznaniu nemo\u017eno namieta\u0165 (iba v pr\u00edpade existencie nezrovnalosti v s\u00favislosti s platn\u00fdm rozsudkom t\u00fdkaj\u00facim sa t\u00fdch ist\u00fdch \u00fa\u010dastn\u00edkov sporu).<\/p>\n <\/p>","protected":false},"excerpt":{"rendered":"Mimos\u00fadne rie\u0161enie sporov m\u00e1 svoje limity a sieti eur\u00f3pskych spotrebite\u013esk\u00fdch centier ECC-Net sa nie v\u017edy podar\u00ed dosiahnu\u0165 zmierliv\u00e9 vyrie\u0161enie sporu. …Ako to v\u00a0praxi vyzer\u00e1?<\/h3>\n
Eur\u00f3pske konanie s n\u00edzkou hodnotou sporu je r\u00fdchle a jednoduch\u00e9<\/h3>\n
Tri z\u00e1kladn\u00e9 kroky ako postupova\u0165 v Eur\u00f3pskom konan\u00ed s n\u00edzkou hodnotou sporu:<\/h3>\n
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Zobrazi\u0165 \u010dl\u00e1nok<\/a>","protected":false},"author":2,"featured_media":1934,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0},"categories":[23],"tags":[358,190,193,191,192,359,194,197,132],"_links":{"self":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts\/1933"}],"collection":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/comments?post=1933"}],"version-history":[{"count":2,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts\/1933\/revisions"}],"predecessor-version":[{"id":1936,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts\/1933\/revisions\/1936"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/media\/1934"}],"wp:attachment":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/media?parent=1933"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/categories?post=1933"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/tags?post=1933"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}