<\/p>\n
V t\u00fdchto d\u0148och je na n\u00e1s smerovan\u00fdch mno\u017estvo ot\u00e1zok t\u00fdkaj\u00facich sa mo\u017enosti zru\u0161enia z\u00e1jazdov z d\u00f4vodu mo\u017enej n\u00e1kazy koronav\u00edrusom. Ka\u017ed\u00fd pr\u00edpad odst\u00fapenia od zmluvy o z\u00e1jazde je nutn\u00e9 pos\u00fadi\u0165 jednotlivo a to najm\u00e4 z h\u013eadiska miesta, kde sa m\u00e1 z\u00e1jazd uskuto\u010dni\u0165. V niektor\u00fdch pr\u00edpadoch by spotrebitelia mali ma\u0165\u00a0pr\u00e1vo na vr\u00e1tenie celej zaplatenej \u010diastky.<\/p>\n
Ak si spotrebitelia napl\u00e1novali svoju dovolenku prostredn\u00edctvom cestovnej kancel\u00e1rie, m\u00f4\u017eu ju po\u017eiada\u0165 o\u00a0odst\u00fapenie od zmluvy bez zaplatenia storno poplatkov. V zmysle \u00a7 21 ods. 2 z\u00e1kona \u010d. 170\/2018 Z. z. o\u00a0z\u00e1jazdoch (..), je cestuj\u00faci \u201eopr\u00e1vnen\u00fd odst\u00fapi\u0165 od zmluvy o z\u00e1jazde pred za\u010dat\u00edm z\u00e1jazdu bez zaplatenia odstupn\u00e9ho, ak v cie\u013eovom mieste alebo v jeho bezprostrednej bl\u00edzkosti nastan\u00fa neodvr\u00e1tite\u013en\u00e9 a mimoriadne okolnosti, ktor\u00e9 v\u00fdznamne ovplyvnia poskytovanie z\u00e1jazdu alebo prepravu cestuj\u00facich do cie\u013eov\u00e9ho miesta.\u201c Z\u00a0d\u00f4vodovej spr\u00e1vy<\/a> k\u00a0z\u00e1konu o\u00a0z\u00e1jazdoch vypl\u00fdva, \u017ee mimoriadne a neodvr\u00e1tite\u013en\u00e9 okolnosti m\u00f4\u017eu zah\u0155\u0148a\u0165 aj v\u00fdznamn\u00e9 riziko pre \u013eudsk\u00e9 zdravie.<\/p>\n Pri posudzovan\u00ed, \u010di v dovolenkovej destin\u00e1ci\u00ed ide o v\u00fdznamn\u00e9 riziko pre \u013eudsk\u00e9 zdravie, spotrebite\u013eom rad\u00edme, aby sledovali oznamy a upozornenia pred cestovan\u00edm<\/a> zverejnen\u00e9 na str\u00e1nke Ministerstva zahrani\u010dn\u00fdch vec\u00ed a eur\u00f3pskych z\u00e1le\u017eitost\u00ed SR. Ak ministerstvo zverejn\u00ed odpor\u00fa\u010danie zv\u00e1\u017ei\u0165 nevyhnutnos\u0165 cestovania, \u010di odpor\u00fa\u010danie necestova\u0165 v s\u00favislosti s mo\u017enou n\u00e1kazou ochoren\u00edm COVID-19, je mo\u017en\u00e9 uveden\u00fa situ\u00e1ciu vyhodnoti\u0165 ako mimoriadnu okolnos\u0165, nako\u013eko v oblasti existuj\u00fa v\u00fdznamn\u00e9 rizik\u00e1 pre \u013eudsk\u00e9 zdravie. V tomto pr\u00edpade by spotrebitelia mali ma\u0165 pr\u00e1vo na vr\u00e1tenie v\u0161etk\u00fdch platieb, ktor\u00e9 cestovnej kancel\u00e1rii zaplatili.<\/p>\n Cestovn\u00e9 kancel\u00e1rie nie s\u00fa pri posudzovan\u00ed mimoriadnych a neodvr\u00e1tite\u013en\u00fdch okolnosti viazan\u00e9 zverejnen\u00fdmi odpor\u00fa\u010daniami ministerstva. Je preto mo\u017en\u00e9, \u017ee niektor\u00fdm spotrebite\u013eom sa nepodar\u00ed odst\u00fapi\u0165 od zmluvy bez zaplatenia storno poplatkov. Ak spotrebite\u013e nie je spokojn\u00fd s rie\u0161en\u00edm jeho odst\u00fapenia od zmluvy zo strany cestovnej kancel\u00e1rie, m\u00f4\u017ee vyu\u017ei\u0165 dostupn\u00e9 prostriedky mimos\u00fadneho, pr\u00edpadne s\u00fadneho rie\u0161enia. V pr\u00edpade rie\u0161enia sporu s cestovnou kancel\u00e1riou by argument\u00e1cia zalo\u017een\u00e1 na odpor\u00fa\u010dan\u00ed zverejnenom na webstr\u00e1nke ministerstva spotrebite\u013eom mohla pom\u00f4c\u0165.<\/p>\n V pr\u00edpade sporu s cestovnou kancel\u00e1riou so s\u00eddlom\u00a0v zahrani\u010d\u00ed m\u00f4\u017eeme pr\u00edpad mimos\u00fadne rie\u0161i\u0165 s partnersk\u00fdm centrom v krajine s\u00eddla cestovnej kancel\u00e1rie. V pr\u00edpade sporu so slovenskou cestovnou kancel\u00e1riou jedn\u00fdm s dostupn\u00fdch mo\u017enost\u00ed mimos\u00fadneho rie\u0161enia je alternat\u00edvne rie\u0161enie spotrebite\u013esk\u00fdch sporov (ARS). Spotrebitelia maj\u00fa mo\u017enos\u0165 obr\u00e1ti\u0165 sa na niektor\u00fd zo subjektov ARS, ktor\u00e9 s\u00fa zap\u00edsan\u00e9 v zozname vedenom Ministerstvom hospod\u00e1rstva SR<\/a>.<\/p>\n <\/p>","protected":false},"excerpt":{"rendered":"V t\u00fdchto d\u0148och je na n\u00e1s smerovan\u00fdch mno\u017estvo ot\u00e1zok t\u00fdkaj\u00facich sa mo\u017enosti zru\u0161enia z\u00e1jazdov z d\u00f4vodu mo\u017enej n\u00e1kazy koronav\u00edrusom. Ka\u017ed\u00fd …Koronav\u00edrus: Rie\u0161enie mo\u017en\u00e9ho sporu s cestovnou kancel\u00e1riou<\/h2>\n
Zobrazi\u0165 \u010dl\u00e1nok<\/a>","protected":false},"author":2,"featured_media":1856,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0},"categories":[23],"tags":[281,352,70,143,203,346,325,84,284,153],"_links":{"self":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts\/1855"}],"collection":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/comments?post=1855"}],"version-history":[{"count":1,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts\/1855\/revisions"}],"predecessor-version":[{"id":1857,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts\/1855\/revisions\/1857"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/media\/1856"}],"wp:attachment":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/media?parent=1855"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/categories?post=1855"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/tags?post=1855"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}