![\"\"](\"http:\/\/esc-sr.sk\/wp-content\/uploads\/2020\/02\/huglo_bavlna.jpg\")
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V posledn\u00fdch t\u00fd\u017ed\u0148och sa na n\u00e1s\u00a0obr\u00e1tilo mno\u017estvo spotrebite\u013eov, ktor\u00ed si zak\u00fapili r\u00f4zne v\u00fdrobky z\u00a0e-shopu www.huglo.sk.\u00a0 Tento e-shop pod\u013ea v\u0161eobecn\u00fdch obchodn\u00fdch podmienok na str\u00e1nke prev\u00e1dzkuje spolo\u010dnos\u0165 ROPETA LTD z\u00a0Ve\u013ekej Brit\u00e1nie. Mnoh\u00ed spotrebitelia nie s\u00fa spokojn\u00ed s\u00a0kvalitou doru\u010den\u00fdch v\u00fdrobkov a\u00a0chc\u00fa odst\u00fapi\u0165 od zmluvy. Niektor\u00ed spotrebitelia chc\u00fa odst\u00fapi\u0165 od zmluvy u\u017e pred samotn\u00fdm doru\u010den\u00edm v\u00fdrobku kv\u00f4li dlhej \u010dakacej dobe na jeho doru\u010denie. E-shop v\u0161ak odst\u00fapenia od zmluvy spotrebite\u013eov neakceptuje a\u00a0odkazuje ich na pred\u00e1vaj\u00facich, ktor\u00ed s\u00eddlia v\u00a0\u010c\u00edne.<\/p>\n
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S prev\u00e1dzkovate\u013emi podobn\u00fdch e-shopov sme v minulosti rie\u0161ili nieko\u013eko desiatok pr\u00edpadov.\u00a0Nako\u013eko pr\u00edpady rie\u0161ime mimos\u00fadnou cestou a nie sme org\u00e1n doh\u013eadu,\u00a0nedar\u00ed sa n\u00e1m tieto pr\u00edpady rie\u0161i\u0165 k spokojnosti spotrebite\u013eov. V\u0161etky pr\u00edpady boli doposia\u013e ukon\u010den\u00e9 s t\u00fdm, \u017ee prev\u00e1dzkovatelia argumentovali tvrden\u00edm, \u017ee s\u00fa iba internetovou n\u00e1kupnou gal\u00e9riou, \u010di\u017ee sprostredkovate\u013emi.<\/strong> Zodpovednos\u0165\u00a0tak pren\u00e1\u0161ali na obchodn\u00edkov so s\u00eddlom mimo E\u00da.\u00a0\u00a0Zosumarizovali sme preto z\u00e1kladn\u00e9 inform\u00e1cie ako postupova\u0165 v\u00a0pr\u00edpade, \u017ee sa neviete dom\u00f4c\u0165 svojich spotrebite\u013esk\u00fdch pr\u00e1v.<\/p>\n Pokia\u013e ste za svoju objedn\u00e1vku zaplatili priamo na str\u00e1nke cez platobn\u00fa br\u00e1nu pou\u017eit\u00edm platobnej karty a odst\u00fapili ste od zmluvy, m\u00f4\u017eete sa obr\u00e1ti\u0165 na svoju banku. V\u00a0pr\u00edpade, \u017ee v\u00e1m pred\u00e1vaj\u00faci\u00a0 odmieta vr\u00e1ti\u0165 peniaze, osobne alebo emailom, \u017eiadajte banku o\u00a0vykonanie sp\u00e4tn\u00e9ho za\u00fa\u010dtovania platby tzv. chargeback.<\/p>\n V tomto pr\u00edpade nie je mo\u017en\u00e9 sp\u00e4tn\u00e9 za\u00fa\u010dtovanie platby. Odpor\u00fa\u010dame v\u00e1m zv\u00e1\u017ei\u0165 mo\u017enos\u0165 rie\u0161i\u0165 spor s\u00fadnou cestou napr\u00edklad cez zr\u00fdchlen\u00e9 a zjednodu\u0161en\u00e9 Eur\u00f3pske konanie s n\u00edzkou hodnotou sporu.<\/a>\u00a0V podan\u00ed m\u00f4\u017eete po\u017eiada\u0165 o odpustenie poplatkovej povinnosti z d\u00f4vodu, \u017ee ide o spotrebite\u013esk\u00fd spor. Konanie prebieha p\u00edsomnou formou. Pokia\u013e m\u00e1te trval\u00fd pobyt na Slovensku, je pr\u00edslu\u0161n\u00fdm s\u00fadom aj okresn\u00fd s\u00fad v mieste v\u00e1\u0161ho trval\u00e9ho pobytu.<\/p>\n Prev\u00e1dzkovate\u013e e-shopu www.huglo.sk v obchodn\u00fdch podmienkach uv\u00e1dza, \u017ee s\u00fa internetovou n\u00e1kupnou gal\u00e9riou, ktor\u00e1 zverej\u0148uje inzer\u00e1ty zahrani\u010dn\u00fdch pred\u00e1vaj\u00facich.\u00a0 Preh\u013ead v\u0161etk\u00fdch pred\u00e1vaj\u00facich m\u00e1 by\u0165 uveden\u00fd v rubrike Zoznam pred\u00e1vaj\u00facich, ktor\u00e1 sa aktu\u00e1lne na e-shope nenach\u00e1dza.<\/p>\n Internetov\u00e9 n\u00e1kupn\u00e9 gal\u00e9rie resp. platformy elektronick\u00e9ho obchodu maj\u00fa v\u00fdnimku zo zodpovednosti za nes\u00falad tovaru, preto\u017ee sprostredkuj\u00fa n\u00e1kup tovarov a\u00a0slu\u017eieb pre in\u00fdch pred\u00e1vaj\u00facich.\u00a0Tieto povinnosti maj\u00fa vo\u010di spotrebite\u013eom iba pred\u00e1vaj\u00faci. Ak nak\u00fapite cez platformu a\u00a0chcete napr\u00edklad tovar vr\u00e1ti\u0165, prev\u00e1dzkovate\u013e platformy v\u00e1s odk\u00e1\u017ee na kontaktovanie pred\u00e1vaj\u00faceho.<\/p>\n Uveden\u00e1 v\u00fdnimka v\u0161ak neplat\u00ed neobmedzene a\u00a0aby sa mohla uplat\u0148ova\u0165 je podmienen\u00e1 \u00a0transparentnos\u0165ou zo strany prev\u00e1dzkovate\u013ea platformy.<\/strong><\/p>\n Aby prev\u00e1dzkovate\u013e platformy mohol odkazova\u0165 nespokojn\u00fdch z\u00e1kazn\u00edkov na pred\u00e1vaj\u00facich, mus\u00ed najsk\u00f4r prija\u0165 tak\u00e9 opatrenia, ktor\u00e9 umo\u017enia z\u00e1kazn\u00edkom jednozna\u010dne pochopi\u0165, kto je zmluvnou stranou. V\u00a0opa\u010dnom pr\u00edpade by aj platformu bolo mo\u017en\u00e9 pova\u017eova\u0165 za pred\u00e1vaj\u00faceho. V\u0161etky n\u00e1roky by preto malo by\u0165 mo\u017en\u00e9 uplat\u0148ova\u0165 vo\u010di prev\u00e1dzkovate\u013eovi platformy.\u00a0<\/p>\n Na probl\u00e9my s n\u00e1kupmi z e-shopu www.huglo.sk upozornila na svojej web str\u00e1nke aj Slovensk\u00e1 obchodn\u00e1 in\u0161pekcia<\/a> a\u00a0na rovnak\u00fd e-shop s\u00a0dom\u00e9nou .cz upozornila aj \u010cesk\u00e1 obchodn\u00e1 in\u0161pekcia.<\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>","protected":false},"excerpt":{"rendered":"V posledn\u00fdch t\u00fd\u017ed\u0148och sa na n\u00e1s\u00a0obr\u00e1tilo mno\u017estvo spotrebite\u013eov, ktor\u00ed si zak\u00fapili r\u00f4zne v\u00fdrobky z\u00a0e-shopu www.huglo.sk.\u00a0 Tento e-shop pod\u013ea v\u0161eobecn\u00fdch obchodn\u00fdch …Ak ste platili platobnou kartou<\/h2>\n
Ak ste peniaze zaslali prevodom na \u00fa\u010det alebo platili na dobierku<\/h2>\n
\u010co je to internetov\u00e1 n\u00e1kupn\u00e1 gal\u00e9ria<\/h1>\n
![\"\"](\"http:\/\/esc-sr.sk\/wp-content\/uploads\/2020\/02\/huglo_vop.jpg\")
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Zobrazi\u0165 \u010dl\u00e1nok<\/a>","protected":false},"author":2,"featured_media":1836,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0},"categories":[23],"tags":[212,60,61,67,59,344,87,97,85,84,99,290,284,289],"_links":{"self":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts\/1832"}],"collection":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/comments?post=1832"}],"version-history":[{"count":2,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts\/1832\/revisions"}],"predecessor-version":[{"id":1840,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts\/1832\/revisions\/1840"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/media\/1836"}],"wp:attachment":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/media?parent=1832"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/categories?post=1832"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/tags?post=1832"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}