<\/p>\n
Poslan\u00edm Eur\u00f3pskeho spotrebite\u013esk\u00e9ho centra (ESC) je pom\u00e1ha\u0165 a\u00a0radi\u0165 spotrebite\u013eom v\u00a0ot\u00e1zkach ich pr\u00e1v a\u00a0povinnosti obchodn\u00edkov. Pri nakupovan\u00ed v\u00a0r\u00e1mci E\u00da, Islandu, N\u00f3rska a Ve\u013ekej Brit\u00e1nie ESC sprostredk\u00fava mimos\u00fadne rie\u0161enie spotrebite\u013esk\u00fdch sporov. Nez\u00e1le\u017e\u00ed pritom, \u010di spotrebite\u013e nak\u00fapil v\u00a0niektorej krajine v\u00a0kamennej prev\u00e1dzke, alebo prostredn\u00edctvom internetu. Na ESC sa ka\u017edoro\u010dne obracia viac a\u00a0viac spotrebite\u013eov. V\u00a0uplynulom roku ich\u00a0bolo 1 233.<\/p>\n
Naj\u010dastej\u0161ie sa spotrebitelia obracaj\u00fa na ESC v\u00a0pr\u00edpadoch internetov\u00e9ho predaja. Ide bu\u010f o\u00a0nedoru\u010den\u00fd tovar, alebo spotrebite\u013eom pred\u00e1vaj\u00faci doru\u010d\u00ed nie\u010do in\u00e9, ako si objednali. Pokia\u013e sa spotrebite\u013eom nepodar\u00ed situ\u00e1ciu individu\u00e1lne ESC kontaktuje partnersk\u00e9 centrum v\u00a0krajine pred\u00e1vaj\u00faceho, ktor\u00e9 pr\u00edpad priamo rie\u0161i s\u00a0obchodn\u00edkom. \u010casto sa stret\u00e1vame aj s\u00a0pr\u00edpadmi, \u017ee spotrebite\u013e odst\u00fapi od zmluvy v\u00a0r\u00e1mci 14 d\u0148ovej lehoty a\u00a0nevie sa do\u010dka\u0165 svojich pe\u0148az\u00ed aj mesiac po tom, napriek tomu, \u017ee v\u00a0zmysle platnej legislat\u00edvy m\u00e1 obchodn\u00edk vr\u00e1ti\u0165 sumu do 14 dn\u00ed odo d\u0148a odst\u00fapenia.Mno\u017estvo pr\u00edpadov ESC rie\u0161i aj s\u00a0leteck\u00fdmi spolo\u010dnos\u0165ami. Spo\u010d\u00edvaj\u00fa bu\u010f v\u00a0nevyplaten\u00ed kompenz\u00e1cie zo strany leteckej spolo\u010dnosti v\u00a0pr\u00edpade v\u00e4\u010d\u0161ieho me\u0161kan\u00ed, \u010di zru\u0161enia letu, alebo sa t\u00fdkaj\u00fa po\u0161kodenej, \u010di stratenej bato\u017einy. Sez\u00f3nne sa ESC stret\u00e1va s\u00a0n\u00e1rastom pr\u00edpadov s\u00favisiacich s\u00a0poskytovan\u00edm dovolenkov\u00fdch slu\u017eieb. Mnoh\u00ed spotrebitelia o\u010dak\u00e1vaj\u00fa od ubytovac\u00edch zariaden\u00ed na z\u00e1klade poskytnut\u00e9ho opisu vy\u0161\u0161\u00ed \u0161tandard s\u00a0ak\u00fdm sa stretn\u00fa na mieste. Tie\u017e sa st\u00e1va, \u017ee niektor\u00e9 z\u00a0vopred zaplaten\u00fdch slu\u017eieb poskytnut\u00e9 neboli.<\/p>\n
V minulom roku ESC mimos\u00fadne rie\u0161ilo 543 cezhrani\u010dn\u00fdch s\u0165a\u017enost\u00ed, z toho 354 smerovalo vo\u010di obchodn\u00edkom zo zahrani\u010dia. V 189 pr\u00edpadoch ESC pom\u00e1halo zahrani\u010dn\u00fdm spotrebite\u013eom, ktor\u00ed mali probl\u00e9m so slovensk\u00fdm pred\u00e1vaj\u00facim, \u010di poskytovate\u013eom slu\u017eieb. Najviac pr\u00edpadov ESC zdie\u013ea s\u00a0partnersk\u00fdm centrom v\u00a0\u010cR. Zrejme aj kv\u00f4li jazykovej pr\u00edbuznosti m\u00e1 najviac slovensk\u00fdch spotrebite\u013eov probl\u00e9m s\u00a0\u010desk\u00fdmi obchodn\u00edkmi, ale plat\u00ed to aj naopak. So slovensk\u00fdmi obchodn\u00edkmi naj-viac probl\u00e9mov rie\u0161ili po \u010desk\u00fdch spotrebite\u013eoch ma\u010farsk\u00ed, nasledovali rumunsk\u00ed spotrebitelia a\u00a0tie\u017e spotrebitelia z\u00a0Rak\u00faska.<\/p>\n
V\u00a0minulom roku sa uk\u00e1zalo, \u017ee \u013eudia st\u00e1le vo ve\u013ekej miere d\u00f4veruj\u00fa tvrdeniam pred\u00e1vaj\u00faceho o\u00a0kvalite \u010di povahe v\u00fdrobku uv\u00e1dzan\u00e9 v reklame. Bez overenia situ\u00e1cie a\u00a0h\u013eadania recenzi\u00ed investuj\u00fa nemal\u00e9 peniaze do v\u00fdrobkov pochybn\u00e9ho charakteru. V\u00a0ESC rezonovali pr\u00edpady klimatick\u00fdch zariaden\u00ed bez hadice<\/a>, \u010di ponuky zdravotn\u00edckych pom\u00f4cok v\u00a0r\u00f4znych periodik\u00e1ch<\/a>. Odpor\u00fa\u010dame spotrebite\u013eom obzvl\u00e1\u0161\u0165 zv\u00e1\u017ei\u0165 n\u00e1kup zdravotn\u00edckych pom\u00f4cok na dia\u013eku bez konzult\u00e1cie so svojim lek\u00e1rom. V\u00a0uplynulom roku sme rie\u0161ili pr\u00edpady najm\u00e4 s\u00a0ne\u00fa\u010dinn\u00fdmi na\u010d\u00favac\u00edmi zariadeniami. Ne\u00fa\u010dinnos\u0165 takto zak\u00fapen\u00fdch zdravotn\u00edckych pom\u00f4cok v\u0161ak nemus\u00ed by\u0165 jedin\u00e1 ich chyba. Nemusia by\u0165 toti\u017e zdravotne nez\u00e1vadn\u00e9.<\/p>\n <\/p>","protected":false},"excerpt":{"rendered":"Poslan\u00edm Eur\u00f3pskeho spotrebite\u013esk\u00e9ho centra (ESC) je pom\u00e1ha\u0165 a\u00a0radi\u0165 spotrebite\u013eom v\u00a0ot\u00e1zkach ich pr\u00e1v a\u00a0povinnosti obchodn\u00edkov. Pri nakupovan\u00ed v\u00a0r\u00e1mci E\u00da, Islandu, N\u00f3rska …Ako sme pomohli:<\/h2>\n
\n
Zobrazi\u0165 \u010dl\u00e1nok<\/a>","protected":false},"author":2,"featured_media":1648,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0},"categories":[23],"tags":[295,301,303,298,299,302,284],"_links":{"self":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts\/1652"}],"collection":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/comments?post=1652"}],"version-history":[{"count":7,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts\/1652\/revisions"}],"predecessor-version":[{"id":1909,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts\/1652\/revisions\/1909"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/media\/1648"}],"wp:attachment":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/media?parent=1652"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/categories?post=1652"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/tags?post=1652"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}