{"id":1166,"date":"2017-03-29T15:04:47","date_gmt":"2017-03-29T13:04:47","guid":{"rendered":"http:\/\/esc-sr.sk\/?p=1166"},"modified":"2017-03-29T15:05:25","modified_gmt":"2017-03-29T13:05:25","slug":"prvom-roku-spustenia-platformy-riesenia-sporov-online-ju-vyuzilo-24-000-spotrebitelov","status":"publish","type":"post","link":"https:\/\/esc-sr.sk\/novinky\/v-prvom-roku-od-spustenia-platformy-riesenia-sporov-online-ju-vyuzilo-24-000-spotrebitelov\/","title":{"rendered":"V prvom roku od spustenia platformy „Rie\u0161enie sporov online“ ju vyu\u017eilo 24 000 spotrebite\u013eov"},"content":{"rendered":"
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Aj ke\u010f s\u00fa v E\u00da zaveden\u00e9 pr\u00edsne pravidl\u00e1 na ochranu spotrebite\u013eov, v praxi sa spotrebitelia niekedy stret\u00e1vaj\u00fa s probl\u00e9mami pri snahe o reklam\u00e1ciu, ke\u010f sa poru\u0161uj\u00fa ich pr\u00e1va, a to najm\u00e4 v cezhrani\u010dnom kontexte.<\/p>\n
Ke\u010f uskuto\u010dn\u00edte n\u00e1kup cez internet, mali by ste ma\u0165 takisto mo\u017enos\u0165 vyrie\u0161i\u0165 s t\u00fdm spojen\u00e9 probl\u00e9my online. \u010ci u\u017e je to predajca, ktor\u00fd odmieta opravi\u0165 pokazen\u00fd laptop v z\u00e1ru\u010dnej lehote, alebo cestovn\u00e1 kancel\u00e1ria, ktor\u00e1 nie je ochotn\u00e1 vr\u00e1ti\u0165 peniaze za pokazen\u00fa dovolenku, tak\u00e9to spory je u\u017e dnes mo\u017en\u00e9 vyrie\u0161i\u0165 r\u00fdchlej\u0161ie, lacnej\u0161ie a mimos\u00fadnou cestou, a to napr\u00edklad prostredn\u00edctvom platformy s n\u00e1zvom Rie\u0161enie sporov online (RSO)<\/a>, ktor\u00fa Komisia spustila 15. febru\u00e1ra 2016.<\/p>\n V prvom roku fungovania tejto platformy bolo vznesen\u00fdch vy\u0161e 24 000 spotrebite\u013esk\u00fdch s\u0165a\u017enost\u00ed. Viac ne\u017e tretina z nich sa t\u00fdkala cezhrani\u010dn\u00fdch n\u00e1kupov v E\u00da, pri\u010dom v\u00e4\u010d\u0161inou i\u0161lo o oble\u010denie a obuv, letenky a tovar z oblasti informa\u010dn\u00fdch a komunika\u010dn\u00fdch technol\u00f3gi\u00ed. Tento rok sa Komisia zamer\u00e1 aj \u010fal\u0161ie kroky, aby platformu vyu\u017e\u00edvalo \u010doraz viac obchodn\u00edkov a taktie\u017e sa zamer\u00e1 na zjednodu\u0161eni u\u017e\u00edvate\u013eskej pr\u00edstupnosti. \u00a0<\/p>\n <\/p>","protected":false},"excerpt":{"rendered":"Aj ke\u010f s\u00fa v E\u00da zaveden\u00e9 pr\u00edsne pravidl\u00e1 na ochranu spotrebite\u013eov, v praxi sa spotrebitelia niekedy stret\u00e1vaj\u00fa s probl\u00e9mami pri …\u010co sa na cez platformu Rie\u0161enie sporov online podarilo vyrie\u0161i\u0165?<\/h4>\n
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Zobrazi\u0165 \u010dl\u00e1nok<\/a>","protected":false},"author":2,"featured_media":1168,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0},"categories":[23],"tags":[117,116,115,119,114,120,118],"_links":{"self":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts\/1166"}],"collection":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/comments?post=1166"}],"version-history":[{"count":2,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts\/1166\/revisions"}],"predecessor-version":[{"id":1170,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/posts\/1166\/revisions\/1170"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/media\/1168"}],"wp:attachment":[{"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/media?parent=1166"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/categories?post=1166"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/esc-sr.sk\/wp-json\/wp\/v2\/tags?post=1166"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}