{"id":2286,"date":"2021-02-26T17:11:44","date_gmt":"2021-02-26T16:11:44","guid":{"rendered":"http:\/\/esc-sr.sk\/?p=2286"},"modified":"2021-02-26T17:15:00","modified_gmt":"2021-02-26T16:15:00","slug":"brexit-ako-sa-zmenili-vase-spotrebitelske-prava","status":"publish","type":"post","link":"https:\/\/esc-sr.sk\/en\/nezaradene\/brexit-ako-sa-zmenili-vase-spotrebitelske-prava\/","title":{"rendered":"Brexit: Ako sa zmenili va\u0161e spotrebite\u013esk\u00e9 pr\u00e1va"},"content":{"rendered":"\n

Prechodn\u00e9 obdobie Brexitu sa skon\u010dilo a Spojen\u00e9 kr\u00e1\u013eovstvo s Eur\u00f3pskou \u00faniou uzavreli Dohodu o obchode a spolupr\u00e1ci<\/a>, ktor\u00e1 vst\u00fapila do platnosti 1. janu\u00e1ra 2021. Od tohto term\u00ednu tvoria dva samostatn\u00e9 trhy s odli\u0161n\u00fdmi regula\u010dn\u00fdmi a pr\u00e1vnymi r\u00e1mcami. Je zrejm\u00e9, \u017ee t\u00e1to zmena m\u00e1 dosah aj na pr\u00e1va slovensk\u00fdch spotrebite\u013eov.<\/p>\n\n\n\n

Ak\u00e9 pr\u00e1va maj\u00fa v leteckej doprave cestuj\u00faci do alebo zo Spojen\u00e9ho kr\u00e1\u013eovstva?<\/h2>\n\n\n\n

Lety z E\u00da do Spojen\u00e9ho kr\u00e1\u013eovstva<\/h3>\n\n\n\n

Aj ke\u010f u\u017e Ve\u013ek\u00e1 Brit\u00e1nia nie je s\u00fa\u010das\u0165ou Eur\u00f3pskej \u00fanie, pre leteck\u00e9 spolo\u010dnosti so s\u00eddlom v Spojenom kr\u00e1\u013eovstve zost\u00e1va v platnosti eur\u00f3pske nariadenie o pr\u00e1vach cestuj\u00facich v leteckej doprave 261\/2004<\/a>, ktor\u00e9 sa uplat\u0148uje na v\u0161etky lety odlietaj\u00face z E\u00da, Islandu, N\u00f3rska alebo \u0160vaj\u010diarska bez oh\u013eadu na cie\u013e alebo s\u00eddlo leteckej spolo\u010dnosti.<\/p>\n\n\n\n

Lety zo Spojen\u00e9ho kr\u00e1\u013eovstva do E\u00da<\/h3>\n\n\n\n

Britsk\u00e1 vl\u00e1da chce zachova\u0165 pr\u00e1va cestuj\u00facich na leteck\u00fdch link\u00e1ch zo Spojen\u00e9ho kr\u00e1\u013eovstva a rozsah doteraj\u0161\u00edch pr\u00e1v cestuj\u00facich sa zatia\u013e nemen\u00ed. Pre lety zo Spojen\u00e9ho kr\u00e1\u013eovstva do E\u00da, ktor\u00e9 s\u00fa prev\u00e1dzkovan\u00e9 leteck\u00fdmi spolo\u010dnos\u0165ami s eur\u00f3pskou licenciou (maj\u00fa s\u00eddlo v\u00a0E\u00da) zostane v platnosti eur\u00f3pske nariadenie 261\/2004 aj v\u00a0pr\u00edpade, \u017ee by v bud\u00facnosti do\u0161lo k\u00a0prijatiu opatren\u00ed, ktor\u00e9 by zhor\u0161ovali postavenie cestuj\u00facich.<\/p>\n\n\n\n

Brexit a reklam\u00e1cie<\/h2>\n\n\n\n

Ak ste si zak\u00fapili tovar od obchodn\u00edka so s\u00eddlom vo Ve\u013ekej Brit\u00e1nii pred 1. janu\u00e1rom 2021, va\u0161e pr\u00e1va vypl\u00fdvaj\u00fa z predpisov E\u00da a brexit by ich nemal ovplyvni\u0165. Reklam\u00e1cie by sa mali riadi\u0165 pr\u00e1vnymi predpismi platn\u00fdmi v \u010dase n\u00e1kupu. V r\u00e1mci reklam\u00e1cie je mo\u017en\u00e9 od pred\u00e1vaj\u00facich po\u017eadova\u0165 opravu, v\u00fdmenu alebo vr\u00e1tenie pe\u0148az\u00ed za tovary zak\u00fapene v Spojenom kr\u00e1\u013eovstve. Z\u00e1ru\u010dn\u00e1 doba je v Anglicku, Walese a Severnom \u00cdrsku 6 rokov a v \u0160k\u00f3tsku 5 rokov. V pr\u00edpade, \u017ee si uplatn\u00edte reklam\u00e1ciu po\u010das prv\u00fdch 6 mesiacov od n\u00e1kupu, nemus\u00edte preukazova\u0165, \u017ee tovar mal vadu.
Pr\u00e1vny poriadok Ve\u013ekej Brit\u00e1nie je aj na\u010falej v s\u00falade s eur\u00f3pskou smernicou o ur\u010dit\u00fdch aspektoch predaja spotrebn\u00e9ho tovaru a z\u00e1ruk na spotrebn\u00fd tovar. Aktu\u00e1lne inform\u00e1cie o va\u0161ich pr\u00e1vach n\u00e1jdete na str\u00e1nkach Eur\u00f3pskeho spotrebite\u013esk\u00e9ho centra vo Ve\u013ekej Brit\u00e1nii<\/a> a www.which.co.uk<\/a>.<\/p>\n\n\n\n

Na \u010do si da\u0165 pozor pri nakupovan\u00ed cez internet po Brexite<\/h2>\n\n\n\n

Ak pred\u00e1vaj\u00faci zameriava svoju \u010dinnos\u0165 na slovensk\u00fdch spotrebite\u013eov a tovar pravidelne doru\u010duje na Slovensko, na n\u00e1kupy sa uplat\u0148uj\u00fa slovensk\u00e9 pr\u00e1vne predpisy. T\u00fdka sa to aj pr\u00edpadn\u00fdch reklam\u00e1ci\u00ed, ktor\u00fdch proces vybavovania by sa mal riadi\u0165 z\u00e1konom o ochrane spotrebite\u013ea<\/a>.<\/p>\n\n\n\n

Naopak, ak sa internetov\u00fd obchod so s\u00eddlom v Spojenom kr\u00e1\u013eovstve nezameriava na zahrani\u010dn\u00fdch z\u00e1kazn\u00edkov, pr\u00edpadn\u00e9 reklam\u00e1cie sa riadia pr\u00e1vnymi predpisy Ve\u013ekej Brit\u00e1nie.<\/p>\n\n\n\n

\u010ci u\u017e pred\u00e1vaj\u00faci zameriava svoju \u010dinnos\u0165 na spotrebite\u013eov na Slovensku alebo nie, pri n\u00e1kupe z internetov\u00e9ho obchodu m\u00e1te pr\u00e1vo vyu\u017ei\u0165 ochrann\u00fa lehotu 14 dn\u00ed, ktor\u00e1 v\u00e1m umo\u017e\u0148uje zmeni\u0165 n\u00e1zor a zru\u0161i\u0165 objedn\u00e1vku.<\/p>\n\n\n\n

Plat\u00edm clo na objedn\u00e1vky doru\u010den\u00e9 z Ve\u013ekej Brit\u00e1nie?<\/h2>\n\n\n\n

Ak ste si objednali tovar za menej ako 150 EUR (pribli\u017ene 135 GBP) alebo tovar \u201evyroben\u00fd vo Ve\u013ekej Brit\u00e1nii alebo v E\u00da\u201c v hodnote vy\u0161\u0161ej ako 150 EUR, nebudete plati\u0165 clo.<\/p>\n\n\n\n

Ak si v\u0161ak v Spojenom kr\u00e1\u013eovstve objedn\u00e1te tovar vyroben\u00fd v tretej krajine a odoslan\u00fd z tejto krajiny, pri cene objedn\u00e1vky vy\u0161\u0161ej ako 150 EUR budete musie\u0165 zaplati\u0165 clo. Napr\u00edklad, ak sa rozhodnete k\u00fapi\u0165 napr\u00edklad na n\u00e1kupnej platforme amazon.co.uk tenisky vyroben\u00e9 v \u010c\u00edne a odoslan\u00e9 z \u010c\u00edny na Slovensko za 270 GBP, k cene budete musie\u0165 pripo\u010d\u00edta\u0165 16,9% clo a 20% DPH, \u010do prinesie kone\u010dn\u00fa cenu okolo 378 libier. Sadzby z\u00e1visia od v\u00fdrobkov a podrobn\u00e9 inform\u00e1cie n\u00e1jdete na webovom s\u00eddle Finan\u010dnej spr\u00e1vy SR<\/a>.<\/p>\n\n\n\n

\u010co s\u00a0problematick\u00fdm n\u00e1kupom?<\/h2>\n\n\n\n

Brexit ovplyvnil mo\u017enosti rie\u0161enia sporov ako aj vymo\u017eite\u013enos\u0165 pr\u00e1v spotrebite\u013eov. Subjekty alternat\u00edvneho rie\u0161enia sporov, ktor\u00e9 p\u00f4sobia vo Ve\u013ekej Brit\u00e1nii u\u017e nemusia svoju \u010dinnos\u0165 vykon\u00e1va\u0165 v s\u00falade s podmienkami ur\u010den\u00fdmi smernicou E\u00da o alternat\u00edvnom rie\u0161en\u00ed sporov. Znamen\u00e1 to, \u017ee nie s\u00fa povinn\u00e9 poskytova\u0165 slu\u017eby pri vybavovan\u00ed cezhrani\u010dn\u00fdch spotrebite\u013esk\u00fdch sporov.<\/p>\n\n\n\n

Spotrebitelia, ktor\u00ed maj\u00fa spor s obchodn\u00edkom so s\u00eddlom vo Ve\u013ekej Brit\u00e1nii u\u017e nemaj\u00fa mo\u017enos\u0165 vyu\u017ei\u0165 platformu Rie\u0161enia sporov online<\/a>. <\/p>\n\n\n\n

Takisto pred\u00e1vaj\u00faci u\u017e nemaj\u00fa povinnos\u0165 uv\u00e1dza\u0165 na svojich str\u00e1nkach odkazy na platformu. Z t\u00fdchto d\u00f4vodov je potrebn\u00e9 kl\u00e1s\u0165 v\u00e4\u010d\u0161\u00ed d\u00f4raz na predv\u00eddanie probl\u00e9mov.<\/p>\n\n\n\n

D\u00f4veryhodnos\u0165 pred\u00e1vaj\u00faceho si m\u00f4\u017eete overi\u0165 napr\u00edklad cez webshopcheck <\/a>a riziko probl\u00e9mov sa d\u00e1 zn\u00ed\u017ei\u0165 aj vo\u013ebou vhodn\u00e9ho sp\u00f4sobu platby. Napr\u00edkald pri platbe kartou m\u00f4\u017eete v pr\u00edpade nedoru\u010denia tovaru po\u017eiada\u0165 va\u0161u banku o vr\u00e1tenie pe\u0148az\u00ed (chargeback<\/a>).<\/p>\n\n\n\n

Vyst\u00fapenie Spojen\u00e9ho kr\u00e1\u013eovstva z E\u00da neovplyvnilo \u010dinnos\u0165 Eur\u00f3pskeho spotrebite\u013esk\u00e9ho centra vo Ve\u013ekej Brit\u00e1nii<\/a>, ktor\u00e9 aj na\u010falej funguje bez zmien a aj na\u010falej ako \u010dlen siete eur\u00f3pskych spotrebite\u013esk\u00fdch centier (ECC-Net) s nami spolupracuje. Preto v roku 2021 m\u00f4\u017eeme aj na\u010falej pom\u00e1ha\u0165 spotrebite\u013eom bezplatne vybavova\u0165 s\u0165a\u017enosti na obchodn\u00edkov z tejto krajiny.<\/p>\n","protected":false},"excerpt":{"rendered":"Prechodn\u00e9 obdobie Brexitu sa skon\u010dilo a Spojen\u00e9 kr\u00e1\u013eovstvo s Eur\u00f3pskou \u00faniou uzavreli Dohodu o obchode a spolupr\u00e1ci, ktor\u00e1 vst\u00fapila do …
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