Passenger rights

You have the right for such amount of compensation on which you agree with the carrier.

No. The passenger can choose between re-routing and reimbursement of the flight ticket. The carrier can provide refreshments and potential accommodation only to those passengers who choose re-routing.

The amount of financial compensation is the same as in case of flight cancellation 250 – 600 euro.The amount of financial compensation is the same as in case of flight cancellation 250 – 600 euro and it depends on flight distance.

If you are involuntarily denied boarding, you have the same entitlements as those whose flights have been cancelled:

• rerouting to the final destination, or a refund for the part or parts of the journey not completed,
• you should receive adequate care from the air carrier,
• right to compensation

If you are involuntarily denied boarding, you have the same entitlements as those whose flights have been cancelled:

• rerouting to the final destination, or a refund for the part or parts of the journey not completed,
• you should receive adequate care from the air carrier,
• right to compensation

When a flight is overbooked and there aren’t volunteers who let their seats to other passengers you may be denied boarding against your will (though you arrived at the airport with a confirmed reservation, the required documentation to travel, and sufficient time to complete check-in, security and boarding procedures). If you are denied boarding, you have the same entitlements as those whose flights have been cancelled.

When a flight is delayed over a period exceeding three hours you can claim compensation EUR 250, EUR 400 or even EUR 600.When a flight is delayed over a period exceeding three hours you can claim compensation EUR 250, EUR 400 or even EUR 600.