Air Passengers Rights

You are entitled to assistance (meal, telephone calls and accommodation, if necessary). If your flight to or from an EU airport is delayed for three hours or more, you are legally entitled to receive the same compensation as those people whose flightshave been cancelled.You are entitled to assistance (meal, telephone calls and accommodation, if necessary). If your flight to or from an EU airport is delayed for three hours or more, you are legally entitled to receive the same compensation as those people whose flightshave been cancelled.You are entitled to assistance (meal, telephone calls and accommodation, if necessary). If your flight to or from an EU airport is delayed for three hours or more, you are legally entitled to receive the same compensation as those people whose flightshave been cancelled.You are entitled to assistance (meal, telephone calls and accommodation, if necessary). If your flight to or from an EU airport is delayed for three hours or more, you are legally entitled to receive the same compensation as those people whose flightshave been cancelled.

You won’t be entitled to compensation if your flight is delayed as a result of “extraordinary circumstances” or you were informed about the cancellation or delay at least two weeks before the scheduled time of departure.

In the event of flight cancellation, long delay or denied boarding have the right to:

compensation totalling:

• EUR 250 for all flights of 1500 kilometres or less;
• EUR 400 for all intra-Community flights of more than 1500 kilometers, and for all other flights between 1500 and 3500 kilometres.
• EUR 600 for all other flights.

If the carrier offered you an alternative flight with a similar schedule, the compensation may be reduced by 50%.

It is likely that you will be entitled to obtain compensation for delayed (more than 3 hours), cancelled flights or in case you are not allowed to board your flight.It is likely that you will be entitled to obtain compensation for delayed (more than 3 hours), cancelled flights or in case you are not allowed to board your flight.It is likely that you will be entitled to obtain compensation for delayed (more than 3 hours), cancelled flights or in case you are not allowed to board your flight.It is likely that you will be entitled to obtain compensation for delayed (more than 3 hours), cancelled flights or in case you are not allowed to board your flight.

Regardless the cancellation was due to extraordinary circumstances or not the air carrier must offer you assistance (reimbursement or re-routing) and care (meals and/or accommodation) while you are waiting for alternative transport.

The carrier has to offer you the option between the reimbursement of your ticket and a return flight to the airport of departure at the earliest opportunity or re-routing to your final destination at the earliest opportunity or re-routing at a later date at your convenience under comparable transport conditions, subject to the availability of seats. In case you are re-routed and you reach your final destination with a delay of 3 hours or more you are entitled to compensation.The carrier has to offer you the option between the reimbursement of your ticket and a return flight to the airport of departure at the earliest opportunity or re-routing to your final destination at the earliest opportunity or re-routing at a later date at your convenience under comparable transport conditions, subject to the availability of seats. In case you are re-routed and you reach your final destination with a delay of 3 hours or more you are entitled to compensation.The carrier has to offer you the option between the reimbursement of your ticket and a return flight to the airport of departure at the earliest opportunity or re-routing to your final destination at the earliest opportunity or re-routing at a later date at your convenience under comparable transport conditions, subject to the availability of seats. In case you are re-routed and you reach your final destination with a delay of 3 hours or more you are entitled to compensation.The carrier has to offer you the option between the reimbursement of your ticket and a return flight to the airport of departure at the earliest opportunity or re-routing to your final destination at the earliest opportunity or re-routing at a later date at your convenience under comparable transport conditions, subject to the availability of seats. In case you are re-routed and you reach your final destination with a delay of 3 hours or more you are entitled to compensation.