When you cannot withdraw from the contract

In some case you cannot withdraw from contract concluded online. It is in cases where contract concerns e.g.:

  • personalised or ‘tailor-made’ goods customized according to consumer’s specifications,
  • services in case that the provision of services began with consumer’s agreement before the end of the withdrawal period,
  • sealed goods which are not suitable for return due to health protection or hygiene reasons,
  • sealed audio or sealed video recordings or sealed computer software which were unsealed after delivery,
  • goods which are, after delivery, according to their nature, inseparably mixed with other items,
  • accommodation, transport and entertainment services provided on a specific date or time period,
  • delivery of newspapers and magazines,
  • goods or services the price of which depends on fluctuations in financial markets.