Cost of returning the goods

The direct cost of returning the goods is paid by you, however there are some exceptions:

  • unless the trader has failed to inform the you that you will have to bear the cost of returning the goods in case of withdrawal,
  • the trader has agreed to bear the direct cost of returning the goods.

After the purchase the trader is also obliged to provide you with information that you are liable for diminished value of the returned goods. Therefore, you shouldn’t use the goods to an extent more than necessary. Otherwise, you are liable for the diminished value of the goods if you have handled the goods in excess of what is necessary to establish the nature, characteristic and functioning of the goods.

The trader may return a smaller amount to you after making a deduction for depreciation. This does not apply if the trader has not given you information about the right of withdrawal. Just to clarify, you can try a TV at home, but you cannot watch ice hockey championship for 2 weeks.