Carriers must have a complaint handling mechanism available to all passengers
If you think your rights have not been respected, you can complain to the carrier within 3 months of the date on …View article
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Travel by Bus
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Journeys of more than 250km
Assistance Carriers must provide adequate assistance to passengers in situations of cancellation, or a delay of more than 90 minutes …View article
Travel by Bus
The rights of passengers travelling by road are governed by EU Regulation 181/2011 (concerning the rights of passengers in bus …View article